- Mar 27, 2018
- 2
- 0
- 10
PSU
antec basiq 500w vp500p
CPU
Intel Core i5 4460 @ 3.20GHz
RAM
12.0GB (8+4) Dual-Channel DDR3 @ 665MHz
Motherboard
Gigabyte B85M-D2V
Graphics
Intel HD Graphics 4600 (Gigabyte)
Storage
465GB TOSHIBA DT01ACA050 (SATA)
931GB Western Digital WDC WD10EZEX-75WN4A0 (SATA)
Please help me to troubleshoot my PC with following information:
- Problem: restart randomly. My PC run okay for 2 years now, but 2 months ago, it started to have problem. It restarts unexpectedly, sometime It could run for some hours than start to restart, sometime just several minutes working before restarting. it’s restarting also that i don’t work on the PC. I thought that is the motherboard that causes the problem because it is old. So I bought a new motherboard and the problem was not solved.
- I already tried some ways to solve this but not succeed:
+ Try to cool down the computer, now it has ideal temperature for the CPU.
+ Unplug the power and reset button (in case they are shorted, malfunction) and turn on the PC without the case.
+ reinstall new OS, try to install different linux distribution.
+ update drivers.
+ try to put the ram stick in different slot, try to work only with one stick, try to clean up the ram stick.
+ update the bios with gigabyte @BIOS software (i can try update the bios from usb flash drive maybe @BIOS not doing the job properly).
- Now I think the problem should be PSU, after 2 years using, it could start to weaken. So following some online instructions I managed to get the motherboard voltages from the bios as below:
cpu vcore - 0.972v
cpu vrin - 1.716v
DRAM Voltage - 1.368v
CPU VAXG - 0.756v
+3.3v - 3.284v
+5v - 5.130v
+12v - 12.168v
these voltages are good? So do the PSU get problem? can I open the PSU and fix the problem? or i have to buy a new one?
Please help me to troubleshoot this problem. Thank you so much.
antec basiq 500w vp500p
CPU
Intel Core i5 4460 @ 3.20GHz
RAM
12.0GB (8+4) Dual-Channel DDR3 @ 665MHz
Motherboard
Gigabyte B85M-D2V
Graphics
Intel HD Graphics 4600 (Gigabyte)
Storage
465GB TOSHIBA DT01ACA050 (SATA)
931GB Western Digital WDC WD10EZEX-75WN4A0 (SATA)
Please help me to troubleshoot my PC with following information:
- Problem: restart randomly. My PC run okay for 2 years now, but 2 months ago, it started to have problem. It restarts unexpectedly, sometime It could run for some hours than start to restart, sometime just several minutes working before restarting. it’s restarting also that i don’t work on the PC. I thought that is the motherboard that causes the problem because it is old. So I bought a new motherboard and the problem was not solved.
- I already tried some ways to solve this but not succeed:
+ Try to cool down the computer, now it has ideal temperature for the CPU.
+ Unplug the power and reset button (in case they are shorted, malfunction) and turn on the PC without the case.
+ reinstall new OS, try to install different linux distribution.
+ update drivers.
+ try to put the ram stick in different slot, try to work only with one stick, try to clean up the ram stick.
+ update the bios with gigabyte @BIOS software (i can try update the bios from usb flash drive maybe @BIOS not doing the job properly).
- Now I think the problem should be PSU, after 2 years using, it could start to weaken. So following some online instructions I managed to get the motherboard voltages from the bios as below:
cpu vcore - 0.972v
cpu vrin - 1.716v
DRAM Voltage - 1.368v
CPU VAXG - 0.756v
+3.3v - 3.284v
+5v - 5.130v
+12v - 12.168v
these voltages are good? So do the PSU get problem? can I open the PSU and fix the problem? or i have to buy a new one?
Please help me to troubleshoot this problem. Thank you so much.
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