Toshiba Canvio External HDD Doesnt Show Up On My Computer Or Disk Management

Feb 24, 2015
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My Toshiba 500 GB Canvio External HDD wont show up on my computer or disk management

I was right clicking the folders that i would transfer, the waiting mouse icon shows up then the folder that i was in was now not responding so i unplugged the drive restarted the laptop, plugged in the ext hdd. Doesnt show.
It only shows as external usb 3.0 on devices and printers.

Opened the disk management service, it doesn't show either.

I dropped it a day ago but when i plugged it in i can see the files and i could right click and it would respond.
 
Solution
If it shows up in device manager, delete it and allow the associated files (drivers) to delete also.
Unplug it, wait a minute, and then plug it back intot he same usb port.

The drivers should reload. Hopefully you will have access again so its imperative to get the important stuff on it backed up - so have someplace to back them up to at the ready.

popatim

Titan
Moderator
If it shows up in device manager, delete it and allow the associated files (drivers) to delete also.
Unplug it, wait a minute, and then plug it back intot he same usb port.

The drivers should reload. Hopefully you will have access again so its imperative to get the important stuff on it backed up - so have someplace to back them up to at the ready.
 
Solution