A10-7800 multiple problems arose after BSOD

Mar 30, 2018
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0
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I consider myself pretty tech savvy, savvy enough to know when things are going wrong and where to look to resolve them. but this time myself, and my pc hardware major friend are both stumped!

I've tried reseating the apu, reapplying thermal compound, cleaned the barely dirty heatsink, reseated the ram, tested multiple bios settings, underclocking etc.

I have no idea what's going on, Task manager says I only have 1 phys core, 2 logicals, and also says I have 4Gb of ddr3 but I have 8gb in dual channel (no 4Gb are not system-reserved that would be crazy high)

Gaming, League of Legends mind you, a relatively low end game, temps reach 80+ Celsius, no more than 5 FPS is possible, earlier today I was running at 60-120FPS at about 50-60 Celsius.

I have also tried bench marking which returned results far lower than others using the same hardware.

I'm trying to figure out if it's the APU failing or the motherboard, or something else entirely.

All of these problems occurred soon after a BSOD (the atikxxxx.sys BSOD, 2nd dump from the bottom, is where the problems occurred, listed from latest to earliest crash) details provided below:
Code:
System Information (local)
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Computer name: DESKTOP-9KIEEME
Windows version: Windows 10 , 10.0, build: 16299
Windows dir: C:\WINDOWS
Hardware: Gigabyte Technology Co., Ltd., F2A68HM-H
CPU: AuthenticAMD AMD A10-7800 Radeon R7, 12 Compute Cores 4C+8G AMD586, level: 21
2 logical processors, active mask: 3
RAM: 3699568640 bytes total




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Crash Dump Analysis
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Crash dumps are enabled on your computer. 

Crash dump directories: 
C:\WINDOWS
C:\WINDOWS\Minidump

On Thu 3/29/2018 9:47:56 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\032918-22234-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x175510) 
Bugcheck code: 0x139 (0x3, 0xFFFFE48ED2B95580, 0xFFFFE48ED2B954D8, 0x0)
Error: KERNEL_SECURITY_CHECK_FAILURE
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The kernel has detected the corruption of a critical data structure. 
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. 



On Thu 3/29/2018 9:47:56 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: ntkrnlmp.exe (nt!setjmpex+0x94B9) 
Bugcheck code: 0x139 (0x3, 0xFFFFE48ED2B95580, 0xFFFFE48ED2B954D8, 0x0)
Error: KERNEL_SECURITY_CHECK_FAILURE
Bug check description: The kernel has detected the corruption of a critical data structure. 
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. 



On Thu 3/29/2018 5:42:17 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\032918-24968-01.dmp
This was probably caused by the following module: atikmdag.sys (0xFFFFF80AB23D7310) 
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF80AB23D7310, 0xFFFFC200A9A76428, 0xFFFFC200A9A75C70)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch. 
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. 
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys . 
Google query: atikmdag.sys SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M



On Thu 3/29/2018 9:02:38 AM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\032918-25468-01.dmp
This was probably caused by the following module: lvrs64.sys (0xFFFFF8001F692FC9) 
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF8001F692FC9, 0xFFFFB6826B948768, 0xFFFFB6826B947FB0)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\WINDOWS\system32\drivers\lvrs64.sys
product: Logitech Webcam Software
company: Logitech Inc.
description: Logitech Kernel Audio Improvement Filter Driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch. 
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. 
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: lvrs64.sys (Logitech Kernel Audio Improvement Filter Driver, Logitech Inc.). 
Google query: lvrs64.sys Logitech Inc. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
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Solution
Yes, I'm answering my own question, for those who have a similar problem and no other posts helped resolve the issue. (my ram still says 4Gb though)

Alright alright so I don't know exactly what fixed it but here's the bulk process I performed:

Firstly, downloaded Driver Booster Pro (for those of you that can't afford it I'm sure there are alternative ways to obtain the pro version, wink wink) and let it download and install all software it deemed necessary.

I expanded the atikmdag.sy_ file via command prompt, you can find it in C:/AMD or C:/ATI (search "atikmdag.sy_") be 100% certain it is the .sy_ file and not .sys if this folder is not in your C: drive then install the radeon software from AMD/ATI, anyway copy that file to your...
Mar 30, 2018
2
0
20
Yes, I'm answering my own question, for those who have a similar problem and no other posts helped resolve the issue. (my ram still says 4Gb though)

Alright alright so I don't know exactly what fixed it but here's the bulk process I performed:

Firstly, downloaded Driver Booster Pro (for those of you that can't afford it I'm sure there are alternative ways to obtain the pro version, wink wink) and let it download and install all software it deemed necessary.

I expanded the atikmdag.sy_ file via command prompt, you can find it in C:/AMD or C:/ATI (search "atikmdag.sy_") be 100% certain it is the .sy_ file and not .sys if this folder is not in your C: drive then install the radeon software from AMD/ATI, anyway copy that file to your desktop then open command prompt IN ADMIN, type "cd/" press enter, type "cd/users/yourusernamehere/desktop" then press enter (other guides said to use chdir Desktop but that didn't work for me, my cmd experience is limited) anyway now copy and paste this command into cmd "EXPAND.EXE atikmdag.sy_ atikmdag.sys" and press enter, now with file explorer, go to C:/Windows/System32/drivers/ find the atikmdag.sys file, if you even have one, and rename it to atikmdag.sys.old, now go back to your desktop, take the newly created atikmdag.sys file, not sy_ this time, and move it to the system32/drivers folder. Done. guide I followed may be found here: http://www.tomshardware.com/answers/id-1656824/atikmdag-sys-error-bsod-startup.html

If you coincidentally get a lvrs64.sys BSOD error as well, you can go to system32/drivers and delete that file (please be aware some logitech devices may rely on that file and may not function afterward, only because I don't know what else to do, you can try reinstalling the logitech device driver, but idk if its the default file causing it or what.

I used cmd in admin to run sfc /scannow (which only found my modified Edge file to remove that atrocity, as far as I am aware but I included it because it was one of the things I did and I don't know which did it so here's a compiled list.)

Then lastly I ran chkdsk on each of my hard drives, I only used the chkdsk C: /C command because I'm impatient, if anything resulted in the scan I would do a thorough chkdsk C: /F scan afterward. All came clear but was still a part of the process so have at it!

That's about it, I'm not responsible for anyone, experienced or not, taking these steps upon themselves without proper understanding first. I understood I could very well screw something up but in my situation I took my chances. I can't afford a 150$ cpu and since it was next to unusable anyway I went for it. It paid off. I hope the same for anyone else needing help with this issue.

Again DO NOT attempt this without any knowledge of what you're actually doing!!! I will not be responsible for anyone messing anything up.

 
Solution