- May 26, 2010
- 125
- 0
- 18,690
Hi
There is a lot of info here because I have tried many things. I will try to keep it orderly.
PROBLEMS: Can't get 3t Seagate backup plus with Dashboard to do a backup. I have had problems before but this time I am stumped. I start with the drive empty (or reformatted NTFS) and it shows on the dashboard. I create the plan and manually start the backup. I run the Task manager and I can see data transferring from the target to the backup. In around ten minutes the transfer stops entirely. In another half hour Windows 10 slows down and freezes. Only a hard reboot fixes it.
Earlier today it was starting out the same but it Failed after 3 to 10 minutes. The reason listed on the log was that it was due to loss of contact with the drive (Code 10). I found settings for each drive and unchecked the box to reduce power when inactive. When I did that it started to hang and freeze.
I gave an exclamation mark on USB HCI Compliant Hose in the device manager. I cannot seem to get it working. This might be the problem
I TRIED:
Updating the drivers for the Host but Win 10 says they are the newest. I have uninstalled it and reinstalled. I have had it search windows update. I have also used a 3rd party app to check for drivers. I was desperate. I updated the drivers in ASRock and tried a number of suggested drivers.
I uninstalled and reinstalled Dashboard.
I formatted the drive numerous times.
I tried using other backup programs including Aomei and Easus with similar results.
I checked the drive with Seatools and windows.
I am trying a backup on my laptop with win7 64 pro sp1 and it is running so far.
I have tried each set of usb outlets because this board does handle them slightly differently. I even tried USB2.
I have always had occasional problems with this drive and software but it always ran eventually on win 7 and XP. It was working when I switched to Windows 10.
Any help would be appreciated. I'll try anything. I suspect that buying a new drive or software won't help.
Thanks
There is a lot of info here because I have tried many things. I will try to keep it orderly.
PROBLEMS: Can't get 3t Seagate backup plus with Dashboard to do a backup. I have had problems before but this time I am stumped. I start with the drive empty (or reformatted NTFS) and it shows on the dashboard. I create the plan and manually start the backup. I run the Task manager and I can see data transferring from the target to the backup. In around ten minutes the transfer stops entirely. In another half hour Windows 10 slows down and freezes. Only a hard reboot fixes it.
Earlier today it was starting out the same but it Failed after 3 to 10 minutes. The reason listed on the log was that it was due to loss of contact with the drive (Code 10). I found settings for each drive and unchecked the box to reduce power when inactive. When I did that it started to hang and freeze.
I gave an exclamation mark on USB HCI Compliant Hose in the device manager. I cannot seem to get it working. This might be the problem
I TRIED:
Updating the drivers for the Host but Win 10 says they are the newest. I have uninstalled it and reinstalled. I have had it search windows update. I have also used a 3rd party app to check for drivers. I was desperate. I updated the drivers in ASRock and tried a number of suggested drivers.
I uninstalled and reinstalled Dashboard.
I formatted the drive numerous times.
I tried using other backup programs including Aomei and Easus with similar results.
I checked the drive with Seatools and windows.
I am trying a backup on my laptop with win7 64 pro sp1 and it is running so far.
I have tried each set of usb outlets because this board does handle them slightly differently. I even tried USB2.
I have always had occasional problems with this drive and software but it always ran eventually on win 7 and XP. It was working when I switched to Windows 10.
Any help would be appreciated. I'll try anything. I suspect that buying a new drive or software won't help.
Thanks
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