Black Screen system crash with buzzing speakers, don't know what else to try.

ronbo14

Commendable
Apr 21, 2016
5
0
1,510
My system had been working great for about 2 years, but recently when I started playing a graphics intensive game after about an hour it will crash, my screen will go black and I'll hear a buzzing sound from the headphones/speakers. Moreover, when I restart and get back in the game the crashes start happening within a few minutes. Whats especially frustrating is that it started seemingly out of the blue. I'd been playing all last week and this only started on Sunday night. No changes to software.

Thus far, I have:

  • Cleaned out dust with compressed air
    Reseated the graphics card and RAM
    Installed up-to-date drivers for the graphics card
    Updated Windows
    Played the game monitoring my system until a crash
    Run a p95 test to make sure its not the CPU/RAM
    Run a FurMark stress test while monitoring temperature
    Checked the PSU cords were attached firmly and correctly
    Prayed

When running the game in windowed mode and watching my hardware the game crashes when the GPU is at 100% utility (running the game at below 2K) but its temperature never broke 65 degrees Celsius. I replicated the crash with the FurMark stress test showed that at 100% utility it crashed in about a minute but still just under 65 degrees Celsius well below the expected temperature for overheating.

Here's my system set up:

  • Windows 10 Pro (64-bit)
    Gigabyte Technology Z170XP-SLI motherboard
    Intel Corer i5-6600K CPU 3.50GHz Quad-core
    Sapphire 11244-01-20G AMD Radeon R9 390 8GB Graphics Card
    ZX850W 80plus Gold Power Supply
    G.SKILL Ripjaws 4 Series 16GB (2 x 8GB) 288-Pin DDR4 RAM

Thanks guys. I appreciate your help, especially since I learned to build a computer here.
 

PuperHacker

Honorable
That happened to me 2 weeks ago and I was raging soooooo badly. Go to search and type "Event viewer". Track down a CRITICAL ERROR marked with an X. Give us the error code. For me, the problem was the Ethernet drivers going to power saving mode (disable this option through Device manager). Also, try to run the system with the CPU's iGPU and check. Hope I helped.
 

ronbo14

Commendable
Apr 21, 2016
5
0
1,510
Thanks PuperHacker.
I'm getting a Kernel Power 41 error which apparently refers to loss of power, but I can't tell if that's because it cut to black or because I had to hold down the power button to shut it off.