Laptop Failing to Detect Second SSD in OS

Apr 10, 2018
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Hi,

I know a few issues like this have already been raised, so apologies for a bit of repeition, but I've tried a number of previously suggested solutions with no luck!

I've got a Toshiba Tecra A50C laptop that I'm trying to install a secondary hard drive into in place of the DVD drive. I've got a caddy with a 525GB Crucial MX300 SSD that fits into the laptop. However, the SSD does not show up in the OS (I am using Windows 10).

The drive is detected in the BIOS as it's available as a boot option and I've updated the BIOS be the latest version. However, as soon as I go past the BIOS and boot the laptop, it fails to boot from any drive and goes straight to a network boot (and gets stuck).

If I then remove the caddy/SSD, it boots back into Windows fine. I then plug the drive back in whilst it's booted and the new drive doesn't show up.

I've tried the new SSD in both a PC and another laptop (with the same caddy), and both times the drive has been detected without issue. So I was wondering if anyone had any suggestions as to why the drive is going missing? I've managed to get it to show once when booting in safe mode, but when I tried it again earlier today it wasn't appearing again.

Thanks!
 
Apr 10, 2018
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Hi popatim, thanks for replying.

I've not got any evidence of people adding a secondary drive on a Tecra A50C before. As it was showing up in the BIOS and I'd managed to spot it in safe mode I was guessing it did support it and I'd just got a setting wrong somewhere.

The laptop not supporting it in the first place would explain why it's highly unreliable compared to plugging in into a PC, but it just seems a bit weird to me that is does "sort of" show up.