Ryzen 3 2200g Video Tdr Failure

evanmorris89 · Apr 12, 2018

I have been struggling to get my computer running stable for about a month now. I have ram at 2666 finally and the drivers are installed and a fresh windows 10 install of 1709. When trying to do almost anything I get the failure message and atikmpag.sys failure. I have no idea what to do next.
I have 2x4 corsair 3000mhz ram.
650 W psu
Ryzen 2200g
and a WD 1tb hdd.

Any help would be greatly appreciated! Thanks in advance!

g-unit1111 · Apr 12, 2018

Out of curiosity where was this version of Windows acquired from?

evanmorris89 · Apr 12, 2018

g-unit1111 :

evanmorris89 · Apr 12, 2018

I downloaded the windows installer on my laptop and made a boot disk with a jump drive. The only thing on the drive is the windows installer. I have installed windows about 10 times now. I delete the partitions of the internal Hdd and then install windows. I do this disconnected from the internet to keep from auto updating. I then install the drivers I downloaded from AMD from an external drive. I have tried just installing them from this machine but it crashes so much it is hard to get them to download and install in time.

Rogue Leader · Apr 12, 2018

What motherboard? have you updated to the latest BIOS?

evanmorris89 · Apr 12, 2018

Rogue Leader :

I have an asrock ab350 pro4 and I checked my bios version and tried to update it right before getting on this forum. It said no updates available.

g-unit1111 · Apr 12, 2018

evanmorris89 :

Yeah it could also be a motherboard issue because a Ryzen G will need a BIOS update before it can run properly on a B350 board.

evanmorris89 · Apr 12, 2018

g-unit1111 :

evanmorris89 :

Yeah it could also be a motherboard issue because a Ryzen G will need a BIOS update before it can run properly on a B350 board.

I am running bios version 4.7
I had to get the boot kit from amd before even getting the 2200g to post.

Rogue Leader · Apr 12, 2018

Yeah 4.7 is the latest version so that is not the issue.

Have you tried running the ram as low as possible, 2133mhz, and is it stable?

evanmorris89 · Apr 12, 2018

Rogue Leader :

I have tried running it low and still get the tdr video failure

Rogue Leader · Apr 12, 2018

evanmorris89 :

Ok so next I need you to download memtest86 and run it on your memory to confirm that the memory is good.

https://www.memtest86.com/

evanmorris89 · Apr 12, 2018

Rogue Leader :

evanmorris89 :

Ok so next I need you to download memtest86 and run it on your memory to confirm that the memory is good.

https://www.memtest86.com/

Have downloaded memtest and I'm now about to run it and see what happens. Thanks for the help so far.

COLGeek · Apr 12, 2018

Do you have the appropriate APU drivers installed?

https://support.amd.com/en-us/kb-articles/Pages/Desktop-APU-Drivers.aspx

evanmorris89 · Apr 12, 2018

Rogue Leader :

evanmorris89 :

Ok so next I need you to download memtest86 and run it on your memory to confirm that the memory is good.

https://www.memtest86.com/

Memtest found no errors.

Rogue Leader · Apr 12, 2018

Ok see above post re: the drivers.

evanmorris89 · Apr 12, 2018

I am downloading and reinstalling drivers now.

Deleted member 217926 · Apr 12, 2018

Memtest needs to run for 10 to 12 hours but that specific error seems to point to a bad graphics driver.

https://community.amd.com/thread/203858

https://appuals.com/video_tdr_failure-atikmpag-sys-windows-8-110/

evanmorris89 · Apr 12, 2018

Rogue Leader :

After reinstalling drivers and trying to launch a game it BSOD and gave me the video failure again.

g-unit1111 · Apr 12, 2018

evanmorris89 :

This brings up another question I have - what's the make and model of that 650W PSU you're using? That could possibly be a culprit in all of this.

Also - what BSOD code did it give you?

Rogue Leader · Apr 12, 2018

Heres something else to try

https://community.amd.com/thread/180166

evanmorris89 · Apr 12, 2018

g-unit1111 :

evanmorris89 :

This brings up another question I have - what's the make and model of that 650W PSU you're using? That could possibly be a culprit in all of this.

Also - what BSOD code did it give you?

The Psu is a corsair cx650. The BSOD is a atikmpag.sys failure

Rogue Leader · Apr 12, 2018

Not the best choice of PSU but this setup should not nearly be pushing it to failure.

have you tried the troubleshooting steps in the link I posted?

evanmorris89 · Apr 12, 2018

Right now I am running a system file check. It was suggested by someone I don't remember who. I am replying on my phone and trying to do the corrections on the PC. I am not the most knowledgeable about building PCs. And I am not trying to overclock or anything crazy. I just want it stable enough to run something.

Colif · Apr 12, 2018

Can you follow option one here
and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD

that creates a file in c windows/minidump after the next BSOD
copy that file to documents
upload the copy from documents to a cloud server and share the link here and someone with right software to read them will help you fix it

be surprised if SFC fixes it.

Rogue Leader · Apr 12, 2018

evanmorris89 :

SFC is good to run, but being that you reinstalled Windows so many times the files "should" be good. I'm assuming the installer you downloaded came from Microsoft itself right? It downloads the latest files when you set up the installer.

Ryzen 3 2200g Video Tdr Failure

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