Cpu isn't going in correctly

Nolan_5 · Apr 15, 2018

So I'm trying to build a PC, but when I out the processor in the motherboard socket, it doesn't fit in all the way. Half of the pins are all the way in and the other half are not in and is making the processor slant upward. Any ideas on what's going on? This is what it looks like: https://gyazo.com/2f37eacb660278d707a62f638ba5de70

alexoiu · Apr 15, 2018

What motherboard and CPU?

Nolan_5 · Apr 15, 2018

The motherboard is the MSI B350 PC Mate. And I have a ryzen 1300x. There shouldn't be any compatibility issues.

Nolan_5 · Apr 15, 2018

This is what it looks like when its in the motherboard. No matter what i do all the pins won't go in. None of the pins looks bent either. https://gyazo.com/2f37eacb660278d707a62f638ba5de70

alexoiu · Apr 15, 2018

It might be the lever. Check https://www.youtube.com/watch?v=PZ3w-A7y450
If still no go, I'd RMA the board.

Nolan_5 · Apr 15, 2018

Yeah in the video, his processor just fits right in while mine dosn't do that. I'm just gonna RMA. Thanks for the help

alexoiu · Apr 15, 2018

You're welcome.

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