Brand new WD Black grinding noise?

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alex25400

Apr 2, 2018
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So I just bought a new WD Black 2TB drive, and it has a slightly concerning grinding noise coming from it. I cannot tell if it's just noisy because it's a preformance drive, or if the reading head became misaligned suring shipping. I made a video of it as I click through files on the file explorer. Any help from someone with this drive would be appreciated!

https://youtu.be/WRiDDfKFSdE
 
Solution
Solandri
The intermittent "grinding" you're hearing sounds like the read/write heads moving back and forth. The sound they produce differs by drive model, and ranges from sharp clicking, to the dull grinding you're getting, to a soft rolling sound kinda like a ball bearing rolling and bouncing on metal.

It's perfectly normal, though it does bother some people (especially if your case amplifies the noise). You can try isolating the drive and/or drive cage to reduce it. Rubber grommets on the screws holding the drive or cage in place are a popular solution. An extreme solution is to suspend the drive cage via string or bungie cords, so there's no solid physical connection between the drive and the case. But you're always going to get some...
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photonboy

photonboy

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Jun 20, 2006
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To me it sounds normal for a WD Black though it's hard to compare through Youtube. (I assume the other "clicks" are your keyboard)

The case can also amplify the noise of an HDD a lot. You could try seeing how noisy the drive is when placed on a book or other object that won't vibrate in a way that creates more noise.

you should also run WD diagnostics via "Data Lifeguard Diagnostics for Windows"

https://support.wdc.com/product.aspx?ID=613#WD_downloads

(quick first, then extended though extended probably takes many hours.. I'm guessing)
 
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Solandri

Solandri

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Jan 4, 2012
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The intermittent "grinding" you're hearing sounds like the read/write heads moving back and forth. The sound they produce differs by drive model, and ranges from sharp clicking, to the dull grinding you're getting, to a soft rolling sound kinda like a ball bearing rolling and bouncing on metal.

It's perfectly normal, though it does bother some people (especially if your case amplifies the noise). You can try isolating the drive and/or drive cage to reduce it. Rubber grommets on the screws holding the drive or cage in place are a popular solution. An extreme solution is to suspend the drive cage via string or bungie cords, so there's no solid physical connection between the drive and the case. But you're always going to get some sound because sound travels through air, not just through the case.
 
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