I am setting up my Samsung 860 EVO 1TB SSD and my computer can't recognize it

Apr 19, 2018
1
0
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I have tried troubleshooting from all over the internet. Here is the situation:

The drive is recognized in BIOS. It is also recognized in Device Manager. However, when I go to disk management it does not show up.

I have tried:
-Uninstalling and reinstalling drivers
-Disabling and re-enabling the device.
-Using a different sata cable
-Using a different sata port
-Reinstalling windows
-Resetting windows
-Installing Samsung's proprietary software "Samsung Magician"
-I have checked BIOS to make sure it is in ACHI mode and it appears to be as far as I can tell, although I am no expert at reading BIOS.

My first instinct is that it was broken when it was shipped, but would it be recognized by Device Manager/BIOS then?

Just in case it matters, my Windows is installed on a 250gb SSD, and I have a 2tb HDD connected. The rest of the build is:

CPU: i5 6600

Graphics Card: GTX 970

Motherboard: Gigabyte GA-Z170X-Gaming 3 LGA1151

PSU: 800W

Case: Corsair Air 540
 
Solution
your problem sounds simply that it is not formatted properly.
Open command prompt in windows with administrative privileges.

Next type the following and press enter after each line:

diskpart

list disk

select disk # (# being the number of the disk in question)

clean

create partition primary

select partition 1

active

format quick fs=ntfs

assign

exit

exit


this should properly format the drive and make it recognizable and usable by the OS.
If your disk doesn't show up when you do the list disk command then we have other problems.

QwerkyPengwen

Splendid
Ambassador
your problem sounds simply that it is not formatted properly.
Open command prompt in windows with administrative privileges.

Next type the following and press enter after each line:

diskpart

list disk

select disk # (# being the number of the disk in question)

clean

create partition primary

select partition 1

active

format quick fs=ntfs

assign

exit

exit


this should properly format the drive and make it recognizable and usable by the OS.
If your disk doesn't show up when you do the list disk command then we have other problems.
 
Solution

woahwoahwilly

Honorable
Jan 18, 2018
301
1
10,815


If the disk doesn't show up after doing what xSimply1337x just said, you've probably got a dying SSD.

(Also just a nitpick of mine but I don't know why you need 2 SSDs and not just 1)