GPU not being recognized / Can't install drivers

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Apr 20, 2018
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I purchased a computer on ebay which had no HDD on it. It came with an Asus variant of the GTX 970 in it (mind you this wasn't a China buy, but US). It booted up no problem into the BIOS and I preceded to install Windows 10 on it. However when getting into the actual operating system, the resolution was poor. Or at least the DPI was really bad. I went in like most people do an went to install drivers and do windows updates to get things running smoother. When I got to the part of installing the graphics card drivers, it would get about 30% into the install and would then restart the computer. I have tried using DDU and booting into safe-mode as well as unchecking "GeForce Experience" on a custom install with checking the "clean install"... Same result.

In my device manager, it lists the Display Adapter as "Microsoft basic graphics adapter" or something similar. All of this was done with an HDMI cable that was connect to the graphics card only, not the motherboard at all. The GPU fans spin on start-up but stop after.

Physical things I have tried:
1. Re-seating the GPU in current PCIe slot
2. Using different power connectors for GPU
3. Putting the GPU in a different PCIe slot
4. Re-seating the RAM

MOBO - Asus z79-a
CPU - i5 4960k
GPU - Asus STRIX GTX 970
RAM - 16gb DDR3 1333mhz
SSD - Crucial 500gb
HDD - 3TB (can't remember brand)
 
Solution
you have win 10 install on it did you install the board driver and chipset ones also did you try this gpu in another system to see if you could install driver for it .
Apr 20, 2018
2
0
10


I am working on updating the chipset drivers. I will get back when it does.

I took the card out and the system and it booted and displayed normally. Tried running drivers for NVIDIA to compare. It said it couldn't detect any compatible GPU... that leads me to believe that when it IS installed, NVIDIA is seeing the GPU there, but just having issues installing the drivers. I will post an update after I do the chipset drivers.
 
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