[Product Information]
Product Type : Notebook
Product Model : S510UQ
Product S/N : HAN0CX21F985424
Operation System / Firmware or BIOS version : Windows 64 bit
[Problem Description]
Good day Sir/Madam
I bought this ASUS Vivobook s510u in January of 2018. The specifications is:
-15,6" LCD screen
-Intel i7 -7500U
-8GB 2400mHz RAM
-1TB 5400rpm HDD
-940 Nvidia GeForce 2gb GPU
I decided to upgrade the laptop and add an additional 8GB 2400mhz RAM module and since there is support for M.2 SATA SSD, I bought a Crucial MX300 525GB M.2 SSD.
After I received the SSD and RAM modules I installed the RAM and M.2 SSD correctly. Once I turn the computer on and entered the BIOS the extra 8GB RAM module was showing so I had a total of 16GB RAM. Then I went to look if the M.2 SSD is picked up in the system, but nothing was showing.
I booted the laptop completely and checked in device manager if the Crucial M.2 was showing, but still no sign of the SSD. Thus I went back to the suppliers where I bought the M.2 SSD from and asked them to test if the Crucial M.2 SATA SSD is working and they confirmed that the SSD was working perfectly. I updated the BIOS when I bought the laptop with the newest firmware with the software that was provided on the laptop something like EZflash.
I can confirm that the Crucial SSD works it was tested. Could it be that the Vivobook S510U does not support the SSD? Should I rather concider buying a MX500 500GB M.2 SATA SSD as they are supported by the Vivobook on Crucial's website?
Product Type : Notebook
Product Model : S510UQ
Product S/N : HAN0CX21F985424
Operation System / Firmware or BIOS version : Windows 64 bit
[Problem Description]
Good day Sir/Madam
I bought this ASUS Vivobook s510u in January of 2018. The specifications is:
-15,6" LCD screen
-Intel i7 -7500U
-8GB 2400mHz RAM
-1TB 5400rpm HDD
-940 Nvidia GeForce 2gb GPU
I decided to upgrade the laptop and add an additional 8GB 2400mhz RAM module and since there is support for M.2 SATA SSD, I bought a Crucial MX300 525GB M.2 SSD.
After I received the SSD and RAM modules I installed the RAM and M.2 SSD correctly. Once I turn the computer on and entered the BIOS the extra 8GB RAM module was showing so I had a total of 16GB RAM. Then I went to look if the M.2 SSD is picked up in the system, but nothing was showing.
I booted the laptop completely and checked in device manager if the Crucial M.2 was showing, but still no sign of the SSD. Thus I went back to the suppliers where I bought the M.2 SSD from and asked them to test if the Crucial M.2 SATA SSD is working and they confirmed that the SSD was working perfectly. I updated the BIOS when I bought the laptop with the newest firmware with the software that was provided on the laptop something like EZflash.
I can confirm that the Crucial SSD works it was tested. Could it be that the Vivobook S510U does not support the SSD? Should I rather concider buying a MX500 500GB M.2 SATA SSD as they are supported by the Vivobook on Crucial's website?