I bought a new Seagate 2tb external hard drive thinking the problem was with my old one, however I am having zero response from it. I get a sound when I connect it to the usb port and the light is on however it keeps beeping and never shows up on and when it does it becomes extremly slow, unresponsie, crashes the file explorer and even my pc one time. Twice I managed to open it but it took about a minute to save a single picture.
-The problem is not the hard drive, I tried using it on my laptop and it works just fine.
-The problem isn't the usb port, other devices smaller work just fine on either port, is just both external hardrives (1TB and 2TB) that won't work.
On the few times that it did appear, I tried to open and suddenly it disapears again.
I'm afraid my PC's hard drive is also causing trouble so I want to back up as much as information as I can quickly but it won't even let me. Please help.
-The problem is not the hard drive, I tried using it on my laptop and it works just fine.
-The problem isn't the usb port, other devices smaller work just fine on either port, is just both external hardrives (1TB and 2TB) that won't work.
On the few times that it did appear, I tried to open and suddenly it disapears again.
I'm afraid my PC's hard drive is also causing trouble so I want to back up as much as information as I can quickly but it won't even let me. Please help.