RAM voltage issue

synnex

Commendable
Jan 13, 2017
33
0
1,530
I have laptop that uses DDR3 memory. I've read that DDR3 only runs @1.5V RAMs, while DDR3L can runs both 1.35V and 1.5V RAMs. I've bought one that is 1.35V (not knowing) and the system/ram slot won't recognize it, still says that I have 4gb. So I just want to know for sure if it's the voltage issue, because it's not 1.5V ram stick?