I have 16 gbs of ram installed. They are the exact same type speed size everything there is only 2 slots on my mother board I have tried msconfig boot option and installing newest bios and this is a fresh copy of windows 10 pro. I don't know what I could do I bought the ram and I wan't to use it.
Ram: https://www.amazon.com/Ballistix-Single-PC4-21300-288-Pin-Memory/dp/B01N5P755B/ref=sr_1_4?s=pc&ie=UTF8&qid=1525069397&sr=1-4&keywords=ddr4+ram
MB: https://www.amazon.com/MSI-Motherboard-B350M-GAMING-PRO/dp/B06X3Y7KB5/ref=sr_1_1?s=electronics&ie=UTF8&qid=1525069437&sr=1-1&keywords=b350m+motherboard
Screen shots: https://imgur.com/a/2CTFyol
Ram: https://www.amazon.com/Ballistix-Single-PC4-21300-288-Pin-Memory/dp/B01N5P755B/ref=sr_1_4?s=pc&ie=UTF8&qid=1525069397&sr=1-4&keywords=ddr4+ram
MB: https://www.amazon.com/MSI-Motherboard-B350M-GAMING-PRO/dp/B06X3Y7KB5/ref=sr_1_1?s=electronics&ie=UTF8&qid=1525069437&sr=1-1&keywords=b350m+motherboard
Screen shots: https://imgur.com/a/2CTFyol