PC crushes in certain games, temps and hardware seem to be fine. out of ideas....

Klasyer

Commendable
Sep 15, 2016
10
0
1,510
PC turns off randomly during games specifically.
i stress-tested both the cpu and gpu (and both at the same time) and cant get it to crash.
Gpu temps around 70c and cpu doesnt go over 65c.
The psu is new too.

specs:
i7 5960x
gigabyte x99 gaming motherboard
pny gtx 1080
enermax gold 1500w psu
kingston 1tb ssd + 4.5tb on harddisks
corsair 900D

in the event viewer i get error 10016 but i tried all the fixes that i found online and it doesn't change much.
warning 16001 appears too, as well as 7040, 7001 and 7026

anything else i can check/test?
any idea for a fix?

thanks ahead!
 
What is an "endermax gold 1500w psu"?

I've heard of the Enermax MAXREVO 1500W. If the Hold-Up time of the PSU doesn't meet ATX12V specs then you may experience random shutdowns when there are fluctuations on the AC power grid. I know that the EMR1500EGT model only had a hold-up time of 9.6 milliseconds and that is well short of the minimum of 16 milliseconds allowed by the ATX12V specs.
 

Klasyer

Commendable
Sep 15, 2016
10
0
1,510


Yeah im meant Enermax (misspelled, fixed it).
And i think we are talking about the same one
http://www.enermax.com/home.php?fn=eng/product_a1_1_1&lv0=1&lv1=43&no=159

Can you elaborate a bit about the hold-up time? never heard of such thing.
*note: i had the 1200w platinum version beforehand (still Enermax tho), are they different in the hold-up time sense?

Thanks for your help
 
Voltage hold-up time is the amount of time, measured in milliseconds, that the power supply can maintain proper output voltage regulation as defined by the ATX12V Power Supply Design Guide specs, without any AC input power. Or to put it another way, it is the amount of time that the computer system can continue to run without shutting down or rebooting during a power interruption. The ATX12V Power Supply Design Guide specification sets the minimum voltage hold-up time to 17 milliseconds at maximum continuous output load.

Hold-up time will vary by the specific model.

Insufficient hold-up time is usually a result of the PSU manufacturer cheaping out on the capacitance value of the bulk capacitors.
 
Certainly substituting a known good quality PSU of sufficient wattage would be a first step....

You might also need to run it from an UPS of more than sufficient wattage to make sure you are not suffering from brownouts when the AC turns on at home, etc.....
 

Klasyer

Commendable
Sep 15, 2016
10
0
1,510
Well going and switching the PSU isnt an option right away as long as i cant show that there is a problem with the current one, and i want to be sure that it is the one at fault.

Is there a way to check/test the hold-up time of my psu?

additionally, i tried the suggestion here: http://www.tomshardware.com/forum/290251-28-testing-stability
and the results are:
cpu vcore min: 0.06 max: 1.212
+5v min & max: 4.992
+12v min 12.096 max: 12.312
vin3 min:1.980 max:1.992
vin4 min & max: 1.056
vin5 min & max: 1.056
vin6 min: 2.484 max: 2.496
3.3v min & max: 3.360

it seems to be fine, except from the cpu vcore that seems a bit weird but im sure about it.
The cpu is overclocked to 4.0ghz, can it affect it in anyway? (i mean the crashes, voltage change is obvious)
 

Klasyer

Commendable
Sep 15, 2016
10
0
1,510
so after digging around about the hold-up time, i think you're right.
what you're saying does explain why i never had a problem with the previous one
(https://www.tomshardware.co.uk/enermax-platimax-d-f-1200w-psu,review-34169-4.html)

i'l still try to re-install the OS, just to be extra sure... or should i try to get another PSU with higher hold-up time to make sure that it is the problem?