- Aug 2, 2017
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So, I moved back from working in China in the middle of last year and I brought my PC I bought there with me. My dad gave me his old Dell XPS 9100 and I merged some of the parts (HDD & RAM) together. The first couple of months it was super fast, no issues at all. Then after a couple of months it started waking up from a hard off (hibernation or cold start) it would restart once or twice before staying on, but then there were no issues once it was up and going and that would happen every time.
After a couple of months of that it stopped restarting 1-2x every time at startup (but on occasion would still happen 1x), but I started to get the occasional BSoD with WHEA Uncorrectable error and one other one that I can't remember (sorry! But it was something about time or a clock? that one was less common).
Now the BSoD is less common, but it will occasionally restart in the middle of benign tasks like opening a second tab in Chrome, with no other programs running at all. Yet I can play games on Steam for hours and it's fine.
Then, one night I was watching YouTube videos when I fell asleep and woke up to the monitor with a frozen image of the video still on screen and had to hold the power button to force the computer off to get it to restart. Now it seems to be the only error anymore.
This is such a wide range of symptoms and my level of tech skill is just as an occasional hobby. I asked on reddit about a month ago: https://www.reddit.com/r/techsupport/comments/84zsi2/pc_occasionally_restarts_bsod_or_freezes/. The only suggestion was temperature. I took the side panel off and made sure it wasn't overheating. It restarted earlier tonight while I was using it and I checked seconds afterwards and it was barely warm. What can I do to narrow down the possibilities? I have Ultimate Boot CD installed on a USB that I used to fix my laptop a few years ago, but that's the extent of my knowledge on diagnostic software (and I only used Vivard 0.4 to remap the bad sectors). I did that and nothing.
My build is Windows 10 Pro version 1709 (Build 16299.309) XPS9100 (original HDD replaced and added to original RAM) Intel i7 930 @ 2.8GHz 10.0 GB RAM AMD Radeaon HD 5670
After a couple of months of that it stopped restarting 1-2x every time at startup (but on occasion would still happen 1x), but I started to get the occasional BSoD with WHEA Uncorrectable error and one other one that I can't remember (sorry! But it was something about time or a clock? that one was less common).
Now the BSoD is less common, but it will occasionally restart in the middle of benign tasks like opening a second tab in Chrome, with no other programs running at all. Yet I can play games on Steam for hours and it's fine.
Then, one night I was watching YouTube videos when I fell asleep and woke up to the monitor with a frozen image of the video still on screen and had to hold the power button to force the computer off to get it to restart. Now it seems to be the only error anymore.
This is such a wide range of symptoms and my level of tech skill is just as an occasional hobby. I asked on reddit about a month ago: https://www.reddit.com/r/techsupport/comments/84zsi2/pc_occasionally_restarts_bsod_or_freezes/. The only suggestion was temperature. I took the side panel off and made sure it wasn't overheating. It restarted earlier tonight while I was using it and I checked seconds afterwards and it was barely warm. What can I do to narrow down the possibilities? I have Ultimate Boot CD installed on a USB that I used to fix my laptop a few years ago, but that's the extent of my knowledge on diagnostic software (and I only used Vivard 0.4 to remap the bad sectors). I did that and nothing.
My build is Windows 10 Pro version 1709 (Build 16299.309) XPS9100 (original HDD replaced and added to original RAM) Intel i7 930 @ 2.8GHz 10.0 GB RAM AMD Radeaon HD 5670
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