Black Screen Crash under GPU Load

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m.danish10

May 4, 2018
5
0
10
Hello everyone!

Need suggestion about this problem. I've recently bought a brand new Sapphire Rx 580 Nitro+ Special Edition 8gb.
The problem is whenever i play games on it black screen crash appears after 5 to 7 minutes in game.

My pc specs are:

Mobo:Gigabyte B150 D3H DD4
Cpu: i5 6600 3.3ghz
Ram:Kingston 8gb DDR 4
Gpu: Sapphire Rx 580 Nitro+ Special Edition
Psu:Ocz 600sxs

I've also tried by changing the PSU Antec Truepower Trio (of my friend) but still same.
 
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7

7664stefan

Honorable
Jul 18, 2013
355
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10,960
Hi. Have you tried installing the 580 in the rig of your friend? Would help to limit the issue.
I would have guessed first that the PSU might be the root cause. The time you state above looks like the GPU is heating up over time and then crashing. This is usually due to a cooling issue caused by either the GPU itself or weak air flow in the case.
Please monitor the GPU temps with tools like HW Monitor or MSI Afterburner and post the results.
 
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M

m.danish10

May 4, 2018
5
0
10
 
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7

7664stefan

Honorable
Jul 18, 2013
355
0
10,960
Well, then this is not supported by your MB. Usually you put RAM into slots 1+3 or 2+4 to support dual channel. Please refer to the user manual of your MB manufacturer.
Any feedback to my questions above?
 
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