BSOD might be cause of HDD?

nemanjamadrid · May 6, 2018

Hello. lately have been experiencing Blue Screen of Death.Check RAM via memtest and it's working fine,then i check with HDD scan and i get few things on HDD and i'm not sure if can be something really bad or like that.I will show you graphs that i got after scan.If someone with more experience can tell me that would be nice.

Link to chart: https://ibb.co/kjx5KS

Link to bar: https://ibb.co/kacNzS
Thanks in advance, and please explain to me if my HDD isn't working properly.
PS. i use SSD but it runs perfectly fine,unless this make it bad.

SSD: https://ibb.co/ibp7Yn

Lutfij · May 6, 2018

A mechanical drive will not have a sustained read or write level. They will degrade over time. To add, are you able to hear any clicking sound when your drive is operating? Does the BSOD come just after the click on your drive? At this point I'd suggest you first rule out that your software side of things aren't compromised. Make sure your drivers are up to date and that your motherboard BIOS is up to date as well.

Then run a repair install and see if the BSOD's stop. You didn't provide the error code for your BSOD, mind you.

SkyNetRising · May 6, 2018

nemanjamadrid :

Can you show photo of this BSOD?

Your screenshots look fine. You're showing performance benchmarks from hdd but SMART data from SSD. Can you show also SMART data from HDD?

nemanjamadrid · May 6, 2018

Hello
So i had frequent BSOD.I updated all my drivers(not sure how to update BIOS) i bought ReimagePlus and Driver Genius.
So after April update i had only 2 BSOD and they occured in 10 minutes.
1st https://ibb.co/jTt9Dn
2nd https://ibb.co/k40HzS

Any advice would be really helpful.Thanks alot anyways

SkyNetRising · May 6, 2018

Asstahci64.sys - Asmedia SATA Host Controller Driver.
Download from motherboard support web site (or laptop or brand pc support web site depending on, what you have there).

nemanjamadrid · May 6, 2018

I just downloaded and i installed.I will keep you informed about my problem.Do you think i should Update my BIOS? like today i got BSOD with memory managment.Kinda getting hopeless about this situation

nemanjamadrid · May 7, 2018

So i had a BSOD again here is the link https://ibb.co/e7d1Tn
You think i should.update BIOS? I got ASRock Fatal1ty Z370 Gaming K6 LGA 1151 (300 Series) Intel Z370 HDMI SATA 6Gb/s USB 3.1 ATX Intel Motherboard
If you can help with anything i would really be happy. Any advice?

SkyNetRising · May 7, 2018

Why don't you connect your drives to Intel sata connectors? So Asmedia sata controller doesn't get used.
Then you can uninstall asmedia driver and disable asmedia sata controller.

nemanjamadrid · May 7, 2018

Just did,pluged all into my motherboard USB ports.Uninstalled AS media,if anything happens i will keep you informed.For now thanks alot

nemanjamadrid · May 8, 2018

Again me.
https://ibb.co/drWpin
Im hopeless.Should i update BIOS or should i get a professional help?

SkyNetRising · May 8, 2018

Memory_management BSOD means possible problems with ram.
What's your ram configuration? Can you post screenshots from CPU-Z memory and spd sections?

Do not flash BIOS with faulty ram. You may brick your motherboard this way.

stdragon · May 8, 2018

I agree, it looks like bad/incompatible RAM or improper memory settings in BIOS. Test it with MemTest86 from a bootable USB flash drive. Let it run all night to see if it finds any errors.

https://www.memtest86.com/

Also, review your minidump files. If the errors are random, it's CPU, MB, or RAM. If it's constantly tripping over a device driver, either update the driver, or replace the hardware that it's communicating with; for example, the HDD.

Check the BSOD minidump files with BlueScreenView.

https://www.nirsoft.net/utils/blue_screen_view.html

nemanjamadrid · May 8, 2018

I will post picturea tomorrow.At work atm but i did run memtest. Made 8 passes and nothing. Drivers are up to date. Bought Driver Genius.give more info tomorrow. Thank you for your time

nemanjamadrid · May 9, 2018

Hello. I ran memtest couple days ago.It made 8 passes and no errors. I will post pictures of CPU-Z and blue screen view.
CPU-Z: https://ibb.co/nEqRES
https://ibb.co/hcZWg7

BSOD view: https://ibb.co/nfyUZS

SkyNetRising · May 9, 2018

Those screenshots are not readable.
Do you have only single ram module? CPU-Z spd section has separate screens for each module.

nemanjamadrid · May 9, 2018

I have 2x8gb rams.
U bought them here: https://www.amazon.co.uk/dp/B019FRD5O6/ref=pe_3187911_185740111_TE_item
and 2nd image(sorry about that): https://ibb.co/dQxUjS

Hope this helps out

SkyNetRising · May 9, 2018

You have shrinked those images too much. Resolution is too low, they are not readable.

Can you read text in those screenshots yourself?

stdragon · May 9, 2018

SkyNetRising :

I can read them; it might just be a browser issue...

In any case, he's using Crucial Memory. Part # CT8G4DFD824A. Manufacture link to part is below.

http://www.crucial.com/usa/en/ct8g4dfd824a

When sold as a kit, the SKU would be listed as CT2K8G4DFD824A

stdragon · May 9, 2018

nemanjamadrid :

Was that the only BSOD event?

Typically there's more minidump files, one for each event. Unless of course you cleared them out manually or with a disk cleanup program or some such.

Without analyzing the the file myself, based on what little info is on the screenshot, the event looks like a random bit flip that tripped up the kernel itself.

Also, a corrupted pagefile can cause it as well. It's perfectly ok to delete just the pagefile.sys located at the root of C drive. Upon boot, Windows will just create a new one for you automatically.

You can delete it in recovery mode, or from a separate boot disk and then mount the drive. You can't be booted into Windows from the same drive and delete the file as it's locked an in use by the system. However can just temporarily set the Virtual Memory to "No Paging file", then reboot. Once rebooted, go ahead and set it back to "Automatically manage paging file for all drives" again. This will regenerate a new pagefile.sys.

Control Panel --> System and Security --> System --> Advanced system settings --> Advanced (tab) --> Performance (Settings button) --> Advanced (tab) --> Virtual memory (Change button)

SkyNetRising · May 9, 2018

Oh, yeah. There is a small link at the bottom, where you can download fullHD image. Didn't notice that.

Ok - what I see there, memory timings are too aggressive.
Ram has been set to operation at 2400mhz 15-15-15-39.
However best SPD entry is 2400mhz 18-17-17-39.

Increase ram latency timings in BIOS to ones seen in JEDEC #9 table. If BSOD issues persist, then increase latency settings to JEDEC #10, #11, #12.

stdragon · May 9, 2018

SkyNetRising :

Agreed!

The memory is spec-ed for CL=17, and it's running faster at CL=15. That will cause problems for sure.

nemanjamadrid · May 9, 2018

Thank you guys,i will try that when i get back from work. Apreciate your help

nemanjamadrid · May 9, 2018

So when i go to BIOS and put latency to 18. My PC wont boot at all. Any idea why?

stdragon · May 9, 2018

Have you attempted to set the memory to auto settings? The BIOS should read from the SPD chip (located on each DIMM) and configure appropriately.

nemanjamadrid · May 9, 2018

Everything is on AUTO, After i change it,it wont boot.If you want i can take few pictures with my phone.Kinda spend 1 hour just trying to boot a pc. After 2nd failed attempt it give me option to fix it or it starts automatic repair(which fails). maybe i should get a windows 10 on USB and try to boot it with my USB after.What do you think?

BSOD might be cause of HDD?

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