- May 13, 2018
- 2
- 0
- 10
*Summary*
I bought a new Samsung 860 EVO SSD (1TB). After installing the SSD, it is not showing in either my BIOS or in Disk Manager. There's a "Base System Device" in Device Manager and no SATA/AHCI controller listed in Device Manager. Tried a different SSD that I know works and am experiencing the same problem.
**VERY IMPORTANT**
I built my PC with an M.2 SSD plugged directly into the motherboard. So I never used a SATA controller at all for over a year. I am not building a new machine I just wanted to add more storage to my existing PC. The M.2 SSD has worked perfectly for over a year and there is nothing wrong with it (uses NVMe controller, not SATA, so my machine is functional but running out of storage space).
Mobo: GIGABYTE X99-Ultra Gaming
SSD: Samsung 860 EVO
OS: Windows 10
The troubleshooting steps I have taken so far (please do not asking me to re-do these without good reason):
* Checked cables, both power and SATA cable. They are fine. Even tried switching out spare cables.
* Tried a different power port on the PSU (I have 3 SATA ports on the PSU)
* Tried different SATA ports on the motherboard
* Tried a different SSD from my other PC that I know works (same issue, can't see it)
* Flashed my BIOS to the latest version
* Quintuple checked that yes, I have SATA enabled and set to AHCI in my BIOS
* Downloaded SATA/AHCI controller from GIGABYTE and attempted to for install it in Device Manager
I have a "Base System Device" in Device Manager that I think is supposed to be the SATA controller, but Windows is not automatically installing the drivers as it should. I used my downloaded drivers from GIGABYTE to manually update the "Base System Device." When doing so there are actually TWO driver files, and I don't know which to pick. And once I pick one of those then Windows still asks me to pick from a list of hardware, and I have no clue which options are correct. They're all SATA controllers, so that's good, but they're all Intel devices which seems off since my mobo is not Intel.
Regardless, I have tried a few combinations and still nothing. My new SSD and old SSDs from my other PC are not registering at all. No errors or unrecognized devices, just nothing.
I bought a new Samsung 860 EVO SSD (1TB). After installing the SSD, it is not showing in either my BIOS or in Disk Manager. There's a "Base System Device" in Device Manager and no SATA/AHCI controller listed in Device Manager. Tried a different SSD that I know works and am experiencing the same problem.
**VERY IMPORTANT**
I built my PC with an M.2 SSD plugged directly into the motherboard. So I never used a SATA controller at all for over a year. I am not building a new machine I just wanted to add more storage to my existing PC. The M.2 SSD has worked perfectly for over a year and there is nothing wrong with it (uses NVMe controller, not SATA, so my machine is functional but running out of storage space).
Mobo: GIGABYTE X99-Ultra Gaming
SSD: Samsung 860 EVO
OS: Windows 10
The troubleshooting steps I have taken so far (please do not asking me to re-do these without good reason):
* Checked cables, both power and SATA cable. They are fine. Even tried switching out spare cables.
* Tried a different power port on the PSU (I have 3 SATA ports on the PSU)
* Tried different SATA ports on the motherboard
* Tried a different SSD from my other PC that I know works (same issue, can't see it)
* Flashed my BIOS to the latest version
* Quintuple checked that yes, I have SATA enabled and set to AHCI in my BIOS
* Downloaded SATA/AHCI controller from GIGABYTE and attempted to for install it in Device Manager
I have a "Base System Device" in Device Manager that I think is supposed to be the SATA controller, but Windows is not automatically installing the drivers as it should. I used my downloaded drivers from GIGABYTE to manually update the "Base System Device." When doing so there are actually TWO driver files, and I don't know which to pick. And once I pick one of those then Windows still asks me to pick from a list of hardware, and I have no clue which options are correct. They're all SATA controllers, so that's good, but they're all Intel devices which seems off since my mobo is not Intel.
Regardless, I have tried a few combinations and still nothing. My new SSD and old SSDs from my other PC are not registering at all. No errors or unrecognized devices, just nothing.
Facebook
Twitter
Instagram