computer issues since new graphics card

rgs80074

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Oct 28, 2010
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hello everyone

i recently built a new pc and for a while was using the cpu's built in graphics

i was encoding some files to mkv files in both the h264 and h265 getting some times, going from dvd rips to standard def mvk files was quick a 40-50 min show would be done in like 6-9 minutes to h264 and about the time of the show to h265

these encodes was using handbrake at their defaults for those two different codecs.


for a bit i put in my radeon hd 7750 card but had to take it back out because the server viewing remotely was horrendous without a graphics card in it (no on board graphics in that pc (intel i7-2700k, asus motherboard something deluxe). so i had to take it out of the new pc and put it back into the old one.


now i have a new graphics card in the new pc an asus strig gaming oc 4gb rx560 card


now i can't do any encoding at all, tried muiptle files and its all the same handbrake just fails and quites.

tried using mcebuddy, that one was even worse at least handbrake dind't crash the pc but that one did, and worst of all and it took a bit to figure this out upon reboot it would start and again and the ffmeg or whatever would keep crashing the pc, after i figured it out i would end the task but like 5 times it restarted on its own.


one of the reasons for this new pc build was to encode videos i have that pilled up, some just large files that should not be so large and some dvd rips and then i want to rip my own dvd's and blurays eventually and have a digital copy of them as mkv files.

but i can't do anything until i figure out why handbrake crashed and the mcebuddy crashes the pc with the graphics card

handbrake used only 20% of hte cpu and most of the ram, where mcebuddy used like 95% of the cpu's but then also crashed.


what i am thinking is maybe there's drivers tthats causing an issue with it started from the asus radeon hd 7750 then to the new motehrboards/cpu build in graphics uhd 630, then back to the radeon hd 7750, back to the motherboard/cpu and then finally to the radeon rx560.

i was lazy on the build and i think its coming back to haunt me unless you guys say otherwise. when i built this pc i took the ssd drive from my old pc and just put it in and other than windows figuing out something was different and i had to revalidate it with new hardware reason i didn't do anything else.

so i am thinking on my days off work i should do a fresh install of windows 10 64bit and go from there, leave everything else the way it is (other than unneeded hard drives for the begining).

what do you guys think, think i should do that before trying to trouble shoot everythign else, i mean its not like it would take but an hour or two to reformat and do a clean install and reinstall my software, might not even install firefox since i've stopped using it.

current pc's specifications

cpu: intel i7-8700k
motherboard: asus prime z370a
ram: 8 gigs of gskill 3000mhz
graphics: asus strix gaming oc 4g edition rx 560
os hard drive: pny ssd 240gig optima i think

and what about all the stuff to install for hte motherboard and graphics card, should i reinstall most of that or let the windows do what it needs to do, i am not sure i am getting any benefit from the installed drivers and programs, i guess aura synch is alrgith given my pc's led lights on the fans, graphics card, and motherboard but i wonder if other drivers are getting in the way.

anyways i look forward to what you all think

anyways off to bed for a hour or two of sleep.

ryan
 

rgs80074

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Oct 28, 2010
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well your right the 2700k does have integrated graphics but since the motherboard don't have build in graphics connections i guess it can't be used, when i ran the pc without a graphics card it was horrible, i couldn't view anything when remotely logged in.

anyways i tried the quick sync option

it was already on so i turned it off

with it off

cpu usage went to 100% and temps went o 98-100
graphics card usage was at 2%
pc crashed


so after rebooting i turned it back on
cpu usage 19-21%
temps stable around 55
handbrake crashed after a minute or two

 

rgs80074

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Oct 28, 2010
159
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18,715
ok did some more tests

handbrake works just fine doing standard def videos, no problems
just when doing 1080 video does it crash, at least with quick sync turned on it don't crash the pc.

thought maybe the asus motherboard over clocking could be the issue so i set it back to defaults, no change still does the same thing

so i am at a loss as to the problem, i can only thing its because this hard drive was used in a previous computer and there is junk from all the different hardware it had configured causing the issue.

one thing though it seems the handbrake crashes after doing the audio the files that it creates when its crashed play only audio, so it seems its the start of the video that causes the problem, i don't know i am grasping at straws here not had these problems before.