Wired keyboard & mouse stopped working but getting power

May 15, 2018
1
0
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Im using windows 7 Professional HP Machine since two years back. Now i have a problem with my mouse & keyboard. When i'm starting my PC, there is no issue. after one or two hours,my mouse & keyboard suddenly stopped working and the keyboard indicators are blinking,mouse's sensor also lightning. So really I stuck, means i cannot do anything in my PC.I did hard shutdown and started again. Then its working, but for an hour only. It has stopped same like before. This process is going on everyday without fail.One day when its stopped,I opened my PC with other PC thru Remote access which is in the same network.Then i restart my PC. Then its working for next some hours.
Advise me to come off from this issue & explain why its happening every now&then.

 
Solution
Sounds like conflicting drivers. Go to device manager, under view, click show hidden devices. Under Keyboard, right click and uninstall any/all hidden devices. Do the same for mouse. If using USB mouse/keyboard you'll have to do the same under Human Interface Devices. Make sure you only uninstall the hidden devices here. Unplug and re-plug your Keyboard/Mouse and restart your PC.

mbilal2

Reputable
Jun 15, 2017
939
0
5,660
Sounds like conflicting drivers. Go to device manager, under view, click show hidden devices. Under Keyboard, right click and uninstall any/all hidden devices. Do the same for mouse. If using USB mouse/keyboard you'll have to do the same under Human Interface Devices. Make sure you only uninstall the hidden devices here. Unplug and re-plug your Keyboard/Mouse and restart your PC.
 
Solution

mikelawrence202

Prominent
Nov 21, 2017
15
0
510


I just tried this on Windows 10, really hoping it works haha