Paying for 300mbps, getting 100mbps?

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Stealth2668

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Nov 7, 2013
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According to my speedtest results, I'm getting about 90ish mbps when I should be getting 300mbps. We just switched to Bell fiber and got the Home Hub 3000 modem/router with a 300mbps plan. My pc is wired to the modem directly (a cable goes from the living room, outside and around the house into another hole in the wall and into a jack, then from that jack into my pc with a different cable specified below). This cable that goes around the house is a CAT5e type. According to my research it seems that the issue is my ethernet cable from the jack to my pc but just want more opinions;

Ethernet cable: FOXCONN E204149 (UL) TYPE CP 75°C STP 26AWG 2PAIRS PATCH CABLE

from what I understand, for over 100mbps you need 8 cables (4 pairs) but I only have 2 pairs.

MOBO: MSI Z87-G41
Adapter: realtek pcie gbe family controller
Modem/Router: Bell Hub 3000

I changed the adapter settings (speed and duplex - w/e that is!) from auto negotiate to 1 Gbps and this didn't make a difference. Any ideas on what the issue may be?
 
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ittesi259

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May 25, 2011
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Make sure you are using CAT 6 cable on all the connections. You are using an ISP provided router so I'm assuming that they provided one capable of giving you the speed you are paying for.....but its possible they didn't. I use my own cable modem and per my ISP they will only support it to 100MB, which is just fine for me. I bought it understanding if I upped my speed I'd have to buy a new one but I didn't want to pay almost 8 dollars a month for their equipment.
 
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ittesi259

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If its only 2 pairs its not truly CAT5E and likely labeled wrong. 5E and 6 can do gigabit, so if you are going to buy one get a CAT6, just my opinion and that should fix your issue based on the information provided.
 
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kanewolf

kanewolf

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If the wiring on the jack is 8 wires and the color code was followed and the cable is Cat5e or better, then swapping the jumper cable should improve your speeds. But you have multiple cable connections that could be substandard. Fixing one -- the patch cable doesn't guarantee anything.
 
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Stealth2668

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Nov 7, 2013
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No, there's two different cables between my modem and pc; one from the modem to a jack (plug) and one from that jack to my pc. The one from the modem to the jack is a CAT5E but the one from my jack to pc is an old 2-pair that I probably had for about 10 years xD. I've never had very fast internet until now so cabling was never even a consideration for a bottleneck.
 
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