Hello, I am having trouble getting my RT-AC5300 ASUS router to work.
I have it plugged into my modem and there is no wireless signal. I have tried using a wired connection and I get assigned a 169 ip. I have tried disabling IPv6 and setting my IP address to 192.168.1.111, mask 255.255.255.0 gateway 192.168.1.1, dns 8.8.8.8 and 8.8.4.4, still I have had no luck connecting to the internet through the router.
I have confirmed that I have internet when I plug my laptop directly into the modem. And I have done soft and hard resets for all three devices numerous times.
In general my router is acting weird and I am unable to configure it, even aside from being unable to connect to the internet. When I plug it in and turn it on, the power light comes on, but when I plug the ethernet cable from the modem into the router the WAN doesn't come on (sometimes it does for a second, the power light goes off, and then the WAN light goes off and the power light comes back on, if that's significant). Further, when I plug an ethernet cable from my router to my computer, the LAN light does not come on, and as mentioned I get assigned a 169 IP address. I haven't figured out a way to factory reset the router, doesn't seem to be anything in the user manual, but I have pushed/held the reset button many times.
At this point I have no idea what the problem is so if anyone has any ideas I would love some help.
I am currently trying to restore the firmware with ASUS's restoration/resuce mode tool. But am having further difficulties there. First of all, if I just plug the laptop straight into the router, the application tells me that the router is not in rescue mode, despite the power light slowly flashing. So far the only way I've gotten the program to reliably detect the router is to plug in my laptop to my modem, let it set my configuration, and then plug in my router while it's in rescue mode. The program then starts uploading the firmware, and the light on my router stops blinking (it stalls in whatever state it was on when the upload started) and then around 40% (but never at the same place, it has stopped at 17% and as high as 42%, but most commonly at 40%) the upload stops, the program tells me it's lost connection to the router, and the router's power light goes off if it was on and then comes on implicating to me that it cycle'd itself and is no longer in rescue mode.
This leads me to some weird conclusions that I have no idea if they have any merit. It would seem to me that my modem is configuring my ethernet port in such a manner that is compatible with my router, and then my router starts updating and re-configures my computer to no longer be compatible with it?
I have tried copying the configuration my modem gives me and using it manually, but that hasn't seemed to work for me.
For the record, this modem worked about a year ago (when it was new) but hasn't been used since, I suppose it's possible it died on the shelf but that would be a bit surprising to me?
Any ideas or suggestions are greatly appreciated!
Thank you for your time.
I have it plugged into my modem and there is no wireless signal. I have tried using a wired connection and I get assigned a 169 ip. I have tried disabling IPv6 and setting my IP address to 192.168.1.111, mask 255.255.255.0 gateway 192.168.1.1, dns 8.8.8.8 and 8.8.4.4, still I have had no luck connecting to the internet through the router.
I have confirmed that I have internet when I plug my laptop directly into the modem. And I have done soft and hard resets for all three devices numerous times.
In general my router is acting weird and I am unable to configure it, even aside from being unable to connect to the internet. When I plug it in and turn it on, the power light comes on, but when I plug the ethernet cable from the modem into the router the WAN doesn't come on (sometimes it does for a second, the power light goes off, and then the WAN light goes off and the power light comes back on, if that's significant). Further, when I plug an ethernet cable from my router to my computer, the LAN light does not come on, and as mentioned I get assigned a 169 IP address. I haven't figured out a way to factory reset the router, doesn't seem to be anything in the user manual, but I have pushed/held the reset button many times.
At this point I have no idea what the problem is so if anyone has any ideas I would love some help.
I am currently trying to restore the firmware with ASUS's restoration/resuce mode tool. But am having further difficulties there. First of all, if I just plug the laptop straight into the router, the application tells me that the router is not in rescue mode, despite the power light slowly flashing. So far the only way I've gotten the program to reliably detect the router is to plug in my laptop to my modem, let it set my configuration, and then plug in my router while it's in rescue mode. The program then starts uploading the firmware, and the light on my router stops blinking (it stalls in whatever state it was on when the upload started) and then around 40% (but never at the same place, it has stopped at 17% and as high as 42%, but most commonly at 40%) the upload stops, the program tells me it's lost connection to the router, and the router's power light goes off if it was on and then comes on implicating to me that it cycle'd itself and is no longer in rescue mode.
This leads me to some weird conclusions that I have no idea if they have any merit. It would seem to me that my modem is configuring my ethernet port in such a manner that is compatible with my router, and then my router starts updating and re-configures my computer to no longer be compatible with it?
I have tried copying the configuration my modem gives me and using it manually, but that hasn't seemed to work for me.
For the record, this modem worked about a year ago (when it was new) but hasn't been used since, I suppose it's possible it died on the shelf but that would be a bit surprising to me?
Any ideas or suggestions are greatly appreciated!
Thank you for your time.
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