Sold a $400 pc but buyer is claiming it was faulty.

lanson.noah

Proper
May 1, 2018
53
0
140
Hi all,
last Wednesday i sold a i5 "Gaming PC" on Gumtree (the craigslist of Australia)
The buyer offered $400 for me to deliver the pc to his place.
Before i left my place to bring the buyer the PC, i tested the PC and it worked flawlessly.
So i drove 50mins to the buyers house and gave it too him for $400.

All was good until today. I got a text from the buyer saying he wanted a refund because the buyer had installed the incorrect ram and that the gpu i provided was also incompatible.
I believe this is rediculous because
1. i gave him the ram model for him to buy and add.
2. GPU worked and should be compatible across all pc's that have PCIex16


The buyer also said that he had a professional install the additional ram for him. If the professional installed the incorrect ram the professional should give him a refund, not me. I even included "All sales final, sold as is" in the item description when selling it.

Now the buyer is threatening to report me to the police and is claiming that the pc itself was faulty from the start and I had scammed him.

I need help to prove that the buyer had tampered with the PC and that I didn't sell him a faulty PC.

Thanks in advance

 
Solution
If I were in that situation and couldn't work things out with the buyer directly (or I was 100% sure he was being blatantly dishonest) I would just let things run their course. I'm not sure how your local laws/police force works, but the worst that can happen is you fill out some paperwork. Any good investigator knows there are two sides to every story.

I'd also consider just giving the guy a refund anyway if the pc still functioned ok without the bad parts and I knew I could resell it easily-just to avoid the drama/hassle. Just my $.02.

t1022k

Honorable
Apr 4, 2017
14
2
10,525
If I were in that situation and couldn't work things out with the buyer directly (or I was 100% sure he was being blatantly dishonest) I would just let things run their course. I'm not sure how your local laws/police force works, but the worst that can happen is you fill out some paperwork. Any good investigator knows there are two sides to every story.

I'd also consider just giving the guy a refund anyway if the pc still functioned ok without the bad parts and I knew I could resell it easily-just to avoid the drama/hassle. Just my $.02.
 
Solution

slingsrat

Honorable
May 31, 2016
222
4
10,765
Did you sell the PC without RAM? What was the GPU incompatible with? If you listed the specs in your listing then it's the buyers fault for not checking these things. Sounds like he's trying to scam you. I live in NSW and the police don't care about something like this.
 

nobspls

Reputable
Mar 14, 2018
902
12
5,415
If you pictures of your stuff before it was sold and handed over and now you got the money, you can just simply ignore the liar. You are under no obligations to respond to his attempt to scam you. He can try to take you to court, but your photo evidence should stand against such false claims.
 
If there was any sort of issue with the PC it should have been brought up before being handed over to a third party. You are in no way responsible for what happened after it was given to the third party.

Let them call the police. Its not an issue they will be concerned with.

People do this all the time, they get accusatory and threaten legal action. The hope is you will offer a refund and they will keep the PC anyway.
Now, if they are willing to meet you in a public place (Not your home) and give you a chance to make sure the PC was in the condition it was sold in then take it back and give them the refund.
 

lanson.noah

Proper
May 1, 2018
53
0
140


I have a photo of the CPU and Motherboard before i built the pc. Nothing else.