Windows won't recognize my product key upon new hard drive install

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ninmaniak

May 9, 2018
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Hi. I decided to start fresh and install a new main hard drive. My older hard drive was slow and so I thought it was time to start over. Only when I installed the new hard drive and inserted my windows installation disk(the same I used for my older drive) , my product key wouldn't be recognized. Does it have something to do with my older drive? Do I need to uninstall windows from the other drive before installing it on this new one? Sounds rather silly but I don't know why my key wouldn't be recognized...
 
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USAFRet

USAFRet

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Mar 16, 2013
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What OS is this?
 
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ninmaniak

May 9, 2018
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Windows 8.1
 
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USAFRet

USAFRet

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Mar 16, 2013
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What specific error message does it give you?
Where did this 8.1 license come from?
You're using the license key, not the "Product ID", correct?
 
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ninmaniak

May 9, 2018
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The message was : "we couldn't verify the product key, please check your installation media" the license key came with the dvd I ordered. I did enter the license key, in the XXXXX-XXXXX-XXXXX-XXXXX-XXXXX format
 
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USAFRet

USAFRet

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Mar 16, 2013
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DVD ordered from where?
You'll probably have to call MS to get this working.
 
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ninmaniak

May 9, 2018
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ninmaniak

May 9, 2018
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Guess I'll have to. It's the same product key from my older drive... Why wouldn't it work now
 
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