Can't enter bios with graphics card installed.

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Q

qyivaxn4jx

May 21, 2018
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Hi.

I have a PC (Acer Veriton X4620g) that I have that I usually run off the built-in gpu (DP) to a TV.
I was able to score a cheap Nvidia Quadro K600 which I thought would work.
With the K600 installed, the PC turns on, I see the Acer logo, but can't get into the bios. Sometimes it shows the "Press F2 to get into BIOS" at the bottom, sometimes it doesn't. It just stays on the Acer logo. After a while it starts to beep in 20 second intervals. After 2 beeps, the screen goes black and doesn't move on from there.

The manual for the PC says it has PCI Express 2.0 x16 slot and the Nvidia information I have found states that the card is a 2.0 x16 card.

Tested the card in another PC and that worked fine. Haven't been able to test another card in the PC and not sure I'll be able to find one to test.

The PC is usually connected to a TV, tried a monitor with the K600, but same problem. (used both DVI and DP ports)

The PSU is 220w, which might not be enough, I'm not sure as I don't know how to calculate this, but the K600 should only need 41w according to a Nvidia doc.

Any ideas on what else I can do to narrow down the problem?
 
Solution
CircuitDaemon


It's a lot easier and can be done from Windows. But I would strongly suggest that you do it on a computer that has another graphics card that's working and you add yours as a secondary card just...
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CircuitDaemon

CircuitDaemon

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Feb 23, 2016
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You may discard energy issues, this mostly manifest only after you are rendering or playing, most PSU's even cheap ones should provide enough energy to power on and get into the OS regardless of what die hard energy fanatics tell you. This doesn't mean you shouldn't meet the power requirements tough.

This is a common issue with OEM computers, your best bet would be to find a newer version of your computer's BIOS (if it even exists). If not, you could also try flashing another BIOS into the graphics card from another computer, trying to keep both at the most recent version possible. As you are getting picture and it works on another computer, I would think it's safe to say it's a firmware related issue which will only be solved by a fix in either of the devices' BIOS.

This is supposed to be the most recent BIOS for your model:
https://global-download.acer.com/GDFiles/BIOS/BIOS/BIOS_Acer_P11.A3_A_A.zip?acerid=635600403656429677&Step1=DESKTOP&Step2=VERITON&Step3=VERITON%20X4620G&OS=711&LC=en&BC=ACER&SC=PA_6

I got it from Acer's support site:
https://www.acer.com/ac/en/US/content/support-product/4390?b=1
 
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Q

qyivaxn4jx

May 21, 2018
2
0
10
Hi CircuitDaemon.
Sorry forgot to mention that I tried to update the BIOS, but like you mentioned it might not exist.
From what I've found none of those firmwares are for that machine. (My BIOS firmware is P01-A1, so can only use P01.x firmwares and not any P11.x). Even the P01.A2L doesn't work.

I've contacted Acer in regards to clarifying the specs on the PC and they were able to assist with that, so I'm double checking about the BIOS firmware.

I've never heard of updating a BIOS on a graphics card before, but I'll give that a go soon.
 
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CircuitDaemon

CircuitDaemon

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Feb 23, 2016
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It's a lot easier and can be done from Windows. But I would strongly suggest that you do it on a computer that has another graphics card that's working and you add yours as a secondary card just for updating its bios. And be careful to point the flashing tool to the correct GPU.
 
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