HDD not detected in new PC build

dildev098 · May 22, 2018

Hey guys,
I recently built my first pic
The first time I booted it up and started the bios, the HDD was not detected but the DVD Drive was.
I have tried everything (changing the cables, changing settings in the BIOS etc.)to try and get it to work but it still won't detect it. Will the fact that it is a 2.5 HDD affect it in any way? How loud should the humming noises be?
Here are the specs
Zebronics G31 Motherboard
Seagate barracuda 1TB HDD
Intel core 2 duo
Kingston Valueram 2 GB DDR2 RAM
Asus DVD drive (IDE Cable)

R0GG · May 22, 2018

If your hard drive is IDE drive you have to look up it's proper jumper settings (located next to the power and data connectors of the hard drive) when drive is by itself on IDE channel or when is coupled with another one as master and slave.

dildev098 · May 22, 2018

R0GG :

No, the hard drive has a SATA connector, it is the DVD drive which has an IDE connector

R0GG · May 22, 2018

Is the drive new? or verified working in another system ?

dildev098 · May 22, 2018

R0GG :

I bought the HDD yesterday

das_stig · May 22, 2018

If your BIOS supports it, put the SATA controller in to IDE Enhanced mode, may be needed for it to see both HDD's and the DVD drive.

dildev098 · May 22, 2018

das_stig :

It is currently set on that.
I tried changing it to compatible but nothing happened

R0GG · May 22, 2018

Go through you motherboard bios menu screen by screen looking for any option to enable sata drives or changing sata mode

dildev098 · May 22, 2018

R0GG :

I set Configure SATA as AHCI
Should I change the SATA channel? It is currently set as before PATA

R0GG · May 22, 2018

yes, give it a try

dildev098 · May 22, 2018

R0GG :

As in changing it to behind PATA?
AHCI made no difference

R0GG · May 22, 2018

before in boot priority? that wouldn t make any difference

dildev098 · May 22, 2018

That did nothing other than changing the DVD drive to primary ide master( previously third ide master) and added a fourth ide master and slave sub menu

dildev098 · May 22, 2018

R0GG :

Should I buy an HDD enclosure an try connecting it via USB? Would that work?

seagate_surfer · May 22, 2018

Hello dildev098, sorry to see you are experiencing problems with the drive. Do you have the opportunity to test it in another computer? If so, check to see if it detected in the BIOS and run Seatools. That will tell you what state the drive is in. Also, if need be, you may contact support here. Best of luck.

dildev098 · May 22, 2018

seagate_surfer :

Hey there,
I do not have access to another computer but the thing is that this is a 2.5 HDD rather that a 3.5 one.
Will this in any way affect its performance? Otherwise I can hear the regular humming and clicking sounds from it

seagate_surfer · May 22, 2018

Hi dildev098, the performance should not be affected unless the sound coming from the drive indicates that the drive is in bad condition. If you hear clicking sounds it is best to stop using the drive as this will damage the drive in such a way that if you ever want to retrieve data from it you wont be able to. Visit this link and see if the sound you hear is one that is on this list. This will let you know where the problem lies. Best of luck and keep us updated.

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