Drive failed Short DST, I'm inexperienced and I'm wondering if it's time to get a new one

May 22, 2018
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I'm not very experienced so I'm unsure what information I should provide. I recently had my secondary drive fail so I decided to check my main (ST1500DL003-9VT16L) with CrystalDiskInfo:

hKz96rx.png


I don't know if anything here is standing out as bad, other than maybe the first row. I decided to download Seatools and run the tests:

--------------- SeaTools for Windows v1.4.0.6 ---------------
5/22/2018 11:49:09 AM
Model Number: ST1500DL003-9VT16L
Serial Number: 5YD6YDN6
Firmware Revision: CC3C
SMART - Started 5/22/2018 11:49:09 AM
SMART - Pass 5/22/2018 11:49:14 AM
Identify - Started 5/22/2018 11:50:23 AM
Short Generic - Started 5/22/2018 11:50:54 AM
Short Generic - Pass 5/22/2018 11:53:10 AM
Short DST - Started 5/22/2018 11:53:58 AM
Short DST - FAIL 5/22/2018 12:02:04 PM
SeaTools Test Code: 6BE7C8EA

Short DST failed, and after reading here that isn't good and I should look for a replacement. I don't know what other tests I can run or if it's even worth running anything else.

Thanks for reading.
 
Solution
Hello jumpofftheroof, if the Seatools gave you a recommendation to replace the drive then you should heed its warning. Seatools is only software recommended to test our drives so the results are reliable. You can contact support here. As for saving your information, you can ask a friend for an external drive in the mean time.

As for not having this problem with loosing data, use this method.

The conventional wisdom by tech experts on backups is known as the 3-2-1 method.

Basically you want:

3 copies of any data you don't want to lose
2 different mediums it's stored on (so 2 different drives in your computer, for example)
1 copy kept offsite, to prevent against disaster.

Best of luck.
May 22, 2018
2
0
10


I do have quite a bit of data I need to save but unfortunately don't have anywhere to put it at the moment. If I were to get a second drive would there be any reason not to put my data on there? I have around 330 GB that I'd like to save.
 
Hello jumpofftheroof, if the Seatools gave you a recommendation to replace the drive then you should heed its warning. Seatools is only software recommended to test our drives so the results are reliable. You can contact support here. As for saving your information, you can ask a friend for an external drive in the mean time.

As for not having this problem with loosing data, use this method.

The conventional wisdom by tech experts on backups is known as the 3-2-1 method.

Basically you want:

3 copies of any data you don't want to lose
2 different mediums it's stored on (so 2 different drives in your computer, for example)
1 copy kept offsite, to prevent against disaster.

Best of luck.
 
Solution


If you get another drive, there is no reason not to transfer the data from the failing drive to the new one, if you are able to do so.