Hello, I've noticed for the past week that I've been receiving packet loss and I wasn't sure what that meant until I searched it and I ran multiple speed tests and it seems that my download speed is normal but my upload speed is extremely slow (0.30) when I should have at least 10.0 mbps or higher.
It seems to happen during the day when everyone's awake so I'm guessing its because of the interference of multiple devices but I wasn't sure because this didn't always occur, we never changed anything but this just started happening for the past week. I was also home alone for the day and I didn't receive any packet loss.
I've already tried calling comcast and they tried multiple fixes but none of them worked.
Here's what I got from a test I ran.
Ping statistics for 8.8.8.8:
Packets: Sent = 20, Received = 17, Lost = 3 (15% loss),
Approximate round trip times in milli-seconds:
Minimum = 10ms, Maximum = 29ms, Average = 17ms
It seems to happen during the day when everyone's awake so I'm guessing its because of the interference of multiple devices but I wasn't sure because this didn't always occur, we never changed anything but this just started happening for the past week. I was also home alone for the day and I didn't receive any packet loss.
I've already tried calling comcast and they tried multiple fixes but none of them worked.
Here's what I got from a test I ran.
Ping statistics for 8.8.8.8:
Packets: Sent = 20, Received = 17, Lost = 3 (15% loss),
Approximate round trip times in milli-seconds:
Minimum = 10ms, Maximum = 29ms, Average = 17ms
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