- Nov 12, 2015
- 16
- 0
- 4,510
My issue started yesterday when my Seagate 2TB Internal SATA HDD just disappeared from Explorer while the PC was running. Initially, I tried to check Disk Management but it took a long time connecting to the Virtual Disk service. I checked BIOS and it wasn't on the list of storage devices. I thought it was a faulty SATA cable so I replaced it. After that both the BIOS and Windows can see the drive but it still doesn't show up however Windows keeps trying to install the drivers for it but that doesn't solve the issue. I managed to get into Disk Management properly and it says that it has found the HDD but needs to initialize it prompting me to select between Master Boot Record and another option. I noticed that it only shows 250 GB instead of the full 2TB I chose MBR and continued. After a few moments it gives me an error message:
The request could not be performed because of an I/O device error.
After some investigation online I thought that perhaps it was a power issue. I changed the power cable to a different one. No change.
I have a lot of data on this HDD. Is there any solution to this or at the very least a way to recover the files .
The OS is Windows 7 Ultimate SP1 64 bit.
The request could not be performed because of an I/O device error.
After some investigation online I thought that perhaps it was a power issue. I changed the power cable to a different one. No change.
I have a lot of data on this HDD. Is there any solution to this or at the very least a way to recover the files .
The OS is Windows 7 Ultimate SP1 64 bit.
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