Drive information doesn't match drive! WD Black

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ALEX0264

ALEX0264

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Sep 15, 2014
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I have a 640GB WD Black drive which is model WD6402AAEX. For some unknown reason the system reports it as being a WD5000AZRX, which is a WD Green drive.

Has anybody come across this before? I should add that Speedfan sees it as the correct model, but Speccy and Windows don't. I wondered initially if at some point the PCB might have been changed, but obviously a PCB from the complete different series of drive wouldn't work.
 
Solution
USAFRet


Go to wdc.com and register the serial number. See what it says.
https://support.wdc.com/support/productregistration.aspx
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USAFRet

USAFRet

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Mar 16, 2013
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Go to wdc.com and register the serial number. See what it says.
https://support.wdc.com/support/productregistration.aspx
 
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Solution
ALEX0264

ALEX0264

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I removed it from a Dell Vostro 400 mini tower, but it definitely didn't come from the factory with that drive. I've had a few black drives over the years, but never come across this model. 640GB and its SATA 3.
 
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ALEX0264

ALEX0264

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Ok I've entered all details onto the WD product registration page and it is indeed showing as a WD6402AAEX 640GB drive. So I have absolutely no idea why different programs show different information.
 
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ALEX0264

ALEX0264

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I've not actually checked in the BIOS, generally after installing any hardware I check in that before booting an OS.

See this picture here https://www.flickr.com/photos/151467560@N07/41880841865/in/dateposted-public/, now I'm wondering why two drives are showing as IDE?? I'm wondering if it's just the age of the WD software causing that.
 
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captaincharisma

captaincharisma

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Oct 13, 2004
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its an OEM drive from dell so it may be a drive manufactured specifically for dell which may explain why you are not able to get a definite answer on what kind of drive it is.

odds are its a generic western digital drive that doesn't go by the same naming scheme as its official retail drives

 
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ALEX0264

ALEX0264

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Sep 15, 2014
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This drive did not come with the Vostro 400 from the factory, as it was manufactured about 3 years later. I'm thinking it's more of an issue with this particular computer, and whether or not it's relate, I've had a WD5000AZRX drive connected before, so who knows! On the plus side it functions just fine.
 
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