Black screen as I start PC

zacsdeadvenom · Jun 12, 2018

Hey, recently I've been struggling with my pc, after I haven't been on my gaming computer for a while I started to install my updates over night and the next morning I got weird blue lines and my resolution got set to 800x600? Now I turn my pc on to a black screen without a cursor and I've tried unplugging all parts and still the same results, black screen. I'm using windows 7 gtx 1060 6gb and athlon x4 880k 8gb ram and not sure on power supply but it's about 550w gold +.

SgtScream · Jun 12, 2018

Questions:
1. How many monitors are in your setup.
2. Can you get into your computer via safe mode? If so uninstall your graphics driver and see if you can boot normally.

zacsdeadvenom · Jun 12, 2018

I have 1 monitor and I cannot go into safe mode, but I remember checking my antivirus the day before so I don't think it can be a virus aswell

SgtScream · Jun 12, 2018

zacsdeadvenom :

Are you able to see the bios splash screen and can you get in to the bios? If you can't, try reseating the graphics card. If reseating the graphics card does not work, take the graphics card out of the build and see if your onboard integrated graphics works. If it does, you likely have a hardware issue with your graphics card. Open a support case with your manufacturer to get it replaced for RMA.

zacsdeadvenom · Jun 12, 2018

I am not able to go to the bios, no and I have tried taking my graphics card out and I'm sure the gpu isnt the problem since I has the same outcome with the dvi cable ( have tried different cables ) in the motherboard instead

SgtScream · Jun 12, 2018

zacsdeadvenom :

Just to confirm, you are unable to get into the bios when the monitor is plugged directly into the motherboard's on board graphics. If this is the case, have you tried another monitor for troubleshooting? Your issue could be with the monitor. Turn off your computer. Unplug the power to the monitor and plug it back in. Then turn the computer back on.

zacsdeadvenom · Jun 12, 2018

My monitor is working just fine since I mainly use my monitor for my Xbox one but I will try this thanks

zacsdeadvenom · Jun 12, 2018

Still nothing any other clues?

SgtScream · Jun 12, 2018

zacsdeadvenom :

Did you test the monitor on another device to confirm it works?

zacsdeadvenom · Jun 12, 2018

I am using my monitor right now for my Xbox and it's working perfectly so defintoy not my monitor

SgtScream · Jun 12, 2018

zacsdeadvenom :

Are you using the same video cable that was initially plugged into the computer?

zacsdeadvenom · Jun 12, 2018

No since you can only use a hdmi for the Xbox so I usually use a dvi for pc since it's a 144hz monitor but I have tried the hdmi and multiple other cables

SgtScream · Jun 12, 2018

zacsdeadvenom :

Ok - since you've stated the same results persist when using the onboard graphics, my next step would be to try reseating the memory.

zacsdeadvenom · Jun 12, 2018

At one point I completely detached the hard drive and issue still persisted to happen

SgtScream · Jun 12, 2018

zacsdeadvenom :

How to reseat memory:
https://www.computerrefurb.net/how-to-reseat-your-desktops-ram-memory/

zacsdeadvenom · Jun 12, 2018

After reading this link I have done this and still the issue again

SgtScream · Jun 12, 2018

zacsdeadvenom :

The only thing left is to take the components out of the case, reassemble them to see if you can get to the bios.
Other than that, it appears to be a motherboard problem, so if the hardware is less than 1 year old, you could contact the manufacturer to get a RMA and make use of the warranty. Good luck to you.

zacsdeadvenom · Jun 12, 2018

Alright my mother board is very old so I'll probely just replace it. I appreciate your help, time and effort into trying to solve this issue, thank you.

Black screen as I start PC

Prominent

Splendid

Prominent

Splendid

Prominent

Splendid

Prominent

Prominent

Splendid

Prominent

Splendid

Prominent

Splendid

Prominent

Splendid

Prominent

Splendid

Prominent

Share this page