PC Crashing - Out of Ideas, please help

Toggle sidebar Toggle sidebar
D

darren.oxlee

Jun 14, 2018
3
0
10
Symptoms
The screen freezes, non responsive, sound is present but only for about 15 seconds.
Has been progressively getting worse. At first it would crash only when exiting games once in a blue moon, now it crashes at desktop and during games every 20 minutes to an hour.

Things I have tried
Cleaned everything, reseated all components and checked all connectors.
Reinstalled Windows
Monitored Temperatures and observed nothing exceeding the norm
Alternating RAM one stick at a time
Swapped to an older PSU
Swapped to an older GPU
Stress tested CPU and GPU - didn't crash during the 10 or so minutes I was testing
Disconnected all unessential components

The symptoms have remained the same despite everything I've tried.


Specs
AMD - Ryzen 5 1600 3.2GHz Processor
ASrock AB350M Pro 4 Motherboard
G.Skill - Ripjaws V Series 16 (2x 8GB) DDR4-3000 Memory
Samsung - 850 EVO-Series 250GB 2.5" Solid State Drive
MSI - GeForce GTX 1070 8GB Video Card
Corsair CX Series 600W Power Supply

If anyone has any ideas as to the problem or what I can do to find it, any help would be appreciated so I can go back to gaming in peace T.T

Thank you
 
Solution
smorizio
try using a known good power supply.pull the gpu and find an older low wattage test gpu. with a bare bone system run mmetest. if it passes and does not reboot swap the gpu in see if the errors come back. make sure on the mb you have the newest bios on it. the shutdown issue can be a bad power supply or bad mb with bad vrms.
Sort by date Sort by votes
A

asoroka

Distinguished
Apr 19, 2009
1,200
1
19,660
You should run a stress test for more than 10 minutes. I would say for at least 6 hours, something like prime95.

I would then run a full memory test "memtest86"

Monitor your temperature wile running these two.

I would then look at your ssd, how old is it?
 
Upvote 0 Downvote
D

darren.oxlee

Jun 14, 2018
3
0
10


Thanks for the response,

I could do a longer test, but with the PC crashing every 20 minutes It would only be for that duration.

During load my graphics card goes no higher than 60 degrees C and my CPU is in the low 50s.

My SSD is less than a year old along with the rest of the PC, but I haven't observed a decrease in read speed, or corrupted files.

I have recently been trying to run memtest86 1 stick at a time, but the screen often goes black during the test, and the crashes get more erratic on the desktop with 1 stick. Could it be that both RAM sticks are faulty or maybe the DIM slots?

I will try to persevere with running memtest86 more.
 
Upvote 0 Downvote
smorizio

smorizio

Titan
Jan 22, 2010
30,984
9
125,315
try using a known good power supply.pull the gpu and find an older low wattage test gpu. with a bare bone system run mmetest. if it passes and does not reboot swap the gpu in see if the errors come back. make sure on the mb you have the newest bios on it. the shutdown issue can be a bad power supply or bad mb with bad vrms.
 
Upvote 0 Downvote
Solution
D

darren.oxlee

Jun 14, 2018
3
0
10


Just an update, I tried running memtest with a more bare bones system like you said, but wasn't able to complete the test without the screen going to black. I then updated the BIOS and so far results are good. I have been using my computer this weekend and I haven't had any crashes.

 
Upvote 0 Downvote
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom