Hard drive not detected in Windows 7 install?

BlunderScore · Jun 14, 2018

I recently helped someone put together a computer and initially we used Windows 10 on a small hard drive just for the OS, and they later picked up a 1TB drive to install games and anything else on. But long story short Windows 10 just wasn't working out and we were just going to install 7 on the larger hard drive and just not worry about having two drives. I put in the CD I have with Windows 7 but when the screen comes up to select partitions/format/etc. I get an error saying no drives were detected and the screen stays blank. Tried diskpart to clean it but still nothing. I looked into changing the format, but when I plug it in to my own computer and go to Disk Management it only detects the one mine is using and not the drive that's plugged in through an external USB. I used Windows Memory Diagnostic but that seems to have only checked the drive in my PC which of course is fine.

I'm not sure what else I can do, could anyone help me out here?

CountMike · Jun 15, 2018

Which system ? W7 is just not compatible with many new systems.

BlunderScore · Jun 16, 2018

CountMike :

System? It's a custom build PC, the hard drive is pretty new too since it was bought a few months ago. Just trying to make sure what you mean.

smorizio · Jun 16, 2018

intel newer chipsets dont have drivers in windows 7. the newer ryzen mb do. if your using a ryzen cpu you have to do an f6 custom driver install to install the sata and mb chipset driver for ryzen. if your using an older mb make sure the drive is moving and seen on any other sata ports.

CountMike · Jun 17, 2018

Yes system, like in CPU + MB + drives at least.

BlunderScore · Jun 18, 2018

CountMike :

Well this is the MB and CPU for the computer it won't work on

https://pcpartpicker.com/product/dWL7YJ/asrock-ab350m-pro4-micro-atx-am4-motherboard-ab350m-pro4

https://pcpartpicker.com/product/Zk2rxr/amd-ryzen-3-1300x-35ghz-quad-core-processor-yd130xbbaebox

But I can't even get the hard drive to show up as anything even on my own computer when using a USB SATA cable. It doesn't detect it as anything. Went and grabbed a new cable and tried with a newer hard drive for something else but neither show up when plugged into like three different computers. Which is weird since I used my computer to format it the first time when the hard drive was brand new and that worked fine.

smorizio · Jun 18, 2018

if the drive is not spinning you must of shorted the drive pins.

BlunderScore · Jun 18, 2018

smorizio :

Neither of them are working though and one is pretty much out of the box never been used before. It doesn't show up under disk drives on my computer, just as an ASMT 2115 USB Device. I don't hear any spinning from either.

CountMike · Jun 19, 2018

So, is it internal or external drive ? Are they 2.5" (like for laptops) or 3.5".

Sohom · Jun 19, 2018

ok, here's the thing, is the drive which is plugged externally through a usb 3 port or usb 2 port. If its usb 3 then you wont be able to see it... The Windows 7 installer doesn't have a built-in driver for USB 3.0

BlunderScore · Jun 19, 2018

CountMike :

It's an internal drive, well it's going to be if I can get one of them working. They're both 3.5"

CountMike · Jun 20, 2018

For external use of 3.5" drives, SATA to USB adapter has to have own power supply. It will not even start up without it. 2.5" drives use only 5v (from USB) but 3.5" drives need 12v too.

BlunderScore · Jun 20, 2018

CountMike :

Well the weird thing is I was able to format it before with the same exact cable and none others, in the same exact port. Just this time it doesn't work.

CountMike · Jun 20, 2018

Hello, we still don't know if it's installed internally or externally.

BlunderScore · Jun 20, 2018

CountMike :

It's an internal drive, just hasn't been installed internally yet since Windows 7 wouldn't pick it up during installation.

CountMike · Jun 20, 2018

One more try. Is it connected to motherboard SATA port by SATA cable and to power supply in the case by SATA power connector ?

BlunderScore · Jun 20, 2018

CountMike :

I plugged it in to my own computer using a SATA since the USB obviously wasn't working anymore, I formatted it into NTFS but the other computer still won't detect the drive when installing Windows 7 when I fit it in there with a SATA as well. I just get the message saying it can't detect any drives despite it showing up in the BIOS.

smorizio · Jun 20, 2018

amd system...download the ryzen chipset drivers for your mb for windows 7 unzio them and put them on the windows 7 usb stick. at start of windows hit f6 and install customer drivers. if not use old program called 7lite to make a updated iso image with updated drivers.

BlunderScore · Jun 21, 2018

smorizio :

I'm going to try that but having some trouble finding the right drivers, I've looked on the list of downloads on their site but I don't see anything that says SATA drivers. Anyone happen to know where I can find the right ones? There is one that says all in one but that would be too broad wouldn't it? Or would it be the SATA Floppy Image driver?

CountMike · Jun 21, 2018

I believe you need SATA Floppy Image ver:8.1.0.75 to unzip to a directory and refer installation to it during windows 7 installation. https://www.asrock.com/mb/AMD/AB350M%20Pro4/index.asp#Download
There's also this: Windows 7 USB Patcher ver:2.0.17 *for AM4.

mast3r011 · Jun 21, 2018

What a colleague wrote above should solve your problems, let them know what effects they have.

BlunderScore · Jun 21, 2018

CountMike :

Well I downloaded the drives and even made a Bootable USB for Windows 7 since I was just using the CD, but I can't find any way to actually get to the drivers that I put on there. This is all I get:

smorizio · Jun 21, 2018

use your windows cd and the free windows iso to usb tool make a bootable usb stick. make a folder on the usb stick called drivers and up the unzipped drivers on it.

BlunderScore · Jun 21, 2018

smorizio :

That's what I did, but nothing else shows up except for Computer and Boot (X: ), the unzipped drivers aren't found anywhere inside there.

CountMike · Jun 22, 2018

You could try to put files for that driver in the root directory on that USB, click on + Boot(X : ) and .inf and other files should be seen.

Hard drive not detected in Windows 7 install?

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