What happens if you use a motherboard without a supported SSD

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pegasaurisrex

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Jun 5, 2018
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So, once apon a time (like a week ago) i bought this new motherboard, the x470 AORUS Gaming 7 wifi with accompanying CPU, the Ryzen 7 2700x. Since then my life has been a troubleshooting hell.

my full rig right now after all the things i have tried is:
Motherboard: x470 AROUS GAMING 7 WIFI
CPU: AMD Ryzen 7 2700x
GPU: Gigabyte GTX 1060 6 GB
Ram: Vengeance LPX DDR4 2x8 Gig 2400 MHz
hard drive: WDC WD2003FZEX-00Z4SA0
SSD: SanDisk Ultra II 480GB
Power Supply: CORSAIR TX750M

after i got the new MOBO and CPU, my graphics card would seem to always crash as soon as i put stress on it, stress from 3DMark, or any video game you can think of.

i have tried 2 different AMD Ryzen 7 2700x, i have tried using an MSI x470 Gaming Pro Carbon, i went up from a really old 600W PSU to that, and i replaced my GTX 970 Windforce with the 1060 and no matter what, the issue persists. as a matter of fact the only things i haven't tried swapping was the ram and the hard drive/SSD

I have also tried formatting my drives and reinstalling windows, sometimes using the chipset and graphics drivers that come with the disks in the boxes of the components and others using the latest version off the AMD and Nvidia websites

after some time exploring around, i found the compatibility documents for the motherboard, and to my surprise my SSD isnt listed on it. which i think is a bit weird because im using it right now as a C drive in the computer im using to type this forum post on. (if you want to check for yourself, the link to the spreadsheets are https://www.gigabyte.com/Motherboard/X470-AORUS-GAMING-7-WIFI-rev-10#support-doc and the SSD is model number is SDSSDHII-480G-G25)

so, could this be the issue? i have no idea how SSD's work, but it seems to be working fine to me, all i know is something somewhere down the line is broken... what do you guys think?
 
Solution
dorsai
It's possible, but not likely there's a compatibility issue with the SSD...more likely it's a defective SSD, the cables bad, or you have something else going on.

You didn't mention your memory as a possible source of the issue...you may want to verify which slots to use...I know from personal experience some x470 boards require using the A2 B2 slots which seems odd since most people just assume A1 B1.

As a side note you are leaving a tremendous amount of that 2700x performance unused by going with 2400 ram...really 3200 or faster is called for and tight timings also are a huge performance booster with 2700x.
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dorsai

dorsai

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Nov 23, 2013
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It's possible, but not likely there's a compatibility issue with the SSD...more likely it's a defective SSD, the cables bad, or you have something else going on.

You didn't mention your memory as a possible source of the issue...you may want to verify which slots to use...I know from personal experience some x470 boards require using the A2 B2 slots which seems odd since most people just assume A1 B1.

As a side note you are leaving a tremendous amount of that 2700x performance unused by going with 2400 ram...really 3200 or faster is called for and tight timings also are a huge performance booster with 2700x.
 
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pegasaurisrex

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Jun 5, 2018
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yeah the ram is in the right slots, the motherboard was kind enough to yell at me before the splash screen when i did A1 B1. the cables are (hopefully) fine, i used the ones that came in the motherboard box.

the ram checks out on the compatibility list, most of the time when the things crash rarely i get error messages.With GTA 5 it gives me "err_gfx_d3d_init" which from what i can tell its its basic "something went wrong" response, and mad max gives out a "device hung/device removed" error, and the rest all just crash to desktop with no warning, that being said my first guess what a driver issue. i will look more into the ram thing though

is there an easy (and free) way to check SSD stability?
 
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pegasaurisrex

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Jun 5, 2018
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i didn't disconnect my hard drive, no. the only issue i had was there seems to be a few to many partitions when i try to reinstall, and the last time i did i had an issue where after formatting and making a single new max volume partition, it was saying something like "windows cant be installed on this drive, view system log for more details", and i had to do some nonsense in the command prompt to make it work
 
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USAFRet

USAFRet

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Mar 16, 2013
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You need to start that whole OS install process again.

Only the desired SSD connected.
Delete ALL the existing partitions on the drive as you go through the process.

Start from a known good condition.
 
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pegasaurisrex

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Jun 5, 2018
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YOU SIR, ARE GREAT. i bought PNY Anarchy-X 2x8GB DDR4 3200GHz and since then its been working amazingly. thanks a lot dude, i have been troubleshooting for like 2 weeks now and this probably saved my sanity
 
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