- Apr 14, 2018
- 3
- 0
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I have gathered the "critical" events from the system event log, and have them here.
There are no dumps. I set the computer to not automatically restart and to produce a full dump on crash, but there are no dumps there, nor detected by programs like WhoCrashed. This doesn't surprise me as there is no BSODs, but I've had troubles pinpointing the issue from there.
Specs, most of it anyways:
ASUS M4A785M with Phenom II X6 1100T CPU
Corsair GS800
7 GB of RAM, a pair of 2 GB sticks, and a mismatched 2GB and 1GB stick
Micron 1100 2TB SSD (/w OS)
4 other drives, one external
16x PCIe MSI gfx card with specs that I do not know of offhand
Story time below, I want to give all the details of what I have tried and what is wrong without writing too much:
This computer is a bit Frankenstein's monster of my old tower, it has been offline for the most part of the last 3 years. When I last had it working (about a year ago) a (very slow!) 200GB 5200RPM HDD had the OS, and it chugged along ok. I stopped using it after a storm had knocked the power out, and it no longer booted at all (no video, no 'beep' from the speaker installed). I finally fixed it buy replacing the CPU with the current Phenom II with bent pins- I used a small edge of a plastic container to straighten them and they slotted right in. The computer then ran straight for three days before my first restart issue.
When the computer came back online I bought the SSD, so it is brand new and I sure hope it isn't failing. However, due to the motherboard not having UEFI and... another issue I discovered, I couldn't install windows on this disc. Found a solution online that Windows 10 will not install on a SSD larger than ~300 GB. I could have tried drive partitions, but eventually I cloned the old drive and expanded it. The OS was only used for about 3 months total with that old drive, so it just seemed simpler anyways.
I also added more drives, one of which is showing SMART errors- bad sectors that are not spreading. This being part of the reason I had installed the OS on a PoS drive, but unless I'm incorrect, a HDD with a problem shouldn't be causing this unless it's the OS drive.
I am aware that mismatched RAM sticks aren't exactly recommended, however when I had computer running with the old CPU I never had this problem. I made sure to blow dust out from them to be sure it isn't over heating. I'm going to pull it apart soon and take out each stick of RAM, then reseat to be sure. Currently I am running memtest (before I post, 1.5 passes and no errors), but I don't know that RAM issues could cause a computer to shutdown without BSOD.
The GS800 is certainly overkill, and I'm hoping it isn't the dead one. I'm willing to test it with a multimeter- or a specialized tester if multimeters don't actually work that well- but I want to first have a sign that there is something wrong with it. The symptoms are right, however these restarts happen sometimes with only discord or a single chrome window open, not under load. I've had it happen during gaming, but with games I would consider lightweight- it has never rebooted during GTAV or DOOM (yet), just Eternal and some small indies. It has so many cords that I try to have placed out of the way, but I'm using most, if not all of the SATA power ports. Perhaps I should move the OS drive somewhere else, but all the drives are pretty much pulling the power wires taut.
Some other threads mentioned updating BIOS, and I looked and found that my current version is 1006, and ASUS's most recent was 1011- however 1011 came from 2012, and I was also told only to update BIOS if I'm sure I need to. Considering this issue never happened before, I do not know if I should bother or not.
The crash has not been consistent. I left my computer on for 16 hours yesterday (most of the time using it) and never had a crash. However today I've had 4 already. I leave it for a bit afterwards, weary if it is heat or anything, but HWMonitor doesn't show anything unusual- in heat, anyways. I'm confused as to what I should see for voltage and clock speed. My 6 cores all regularly run at ~3.7 GHz instead of 3.3GHz the processor says it runs at. I don't know at all what numbers I am to find in the voltages section.
I would appreciate help with this, I am used to computer crashing and trying to find info on the BSOD dump to solve it. I don't know what information can be gleaned from all the event logs, and I don't know if there was a way to see what the temperatures were at when the computer last crashed. After the memtest I will proceed to reseat unless I receive further guidance. And thanks!
Also, this forum absolutely insists that I tag this post with "Blue Screen", even though that's precisely what I don't want- oh, well.
There are no dumps. I set the computer to not automatically restart and to produce a full dump on crash, but there are no dumps there, nor detected by programs like WhoCrashed. This doesn't surprise me as there is no BSODs, but I've had troubles pinpointing the issue from there.
Specs, most of it anyways:
ASUS M4A785M with Phenom II X6 1100T CPU
Corsair GS800
7 GB of RAM, a pair of 2 GB sticks, and a mismatched 2GB and 1GB stick
Micron 1100 2TB SSD (/w OS)
4 other drives, one external
16x PCIe MSI gfx card with specs that I do not know of offhand
Story time below, I want to give all the details of what I have tried and what is wrong without writing too much:
This computer is a bit Frankenstein's monster of my old tower, it has been offline for the most part of the last 3 years. When I last had it working (about a year ago) a (very slow!) 200GB 5200RPM HDD had the OS, and it chugged along ok. I stopped using it after a storm had knocked the power out, and it no longer booted at all (no video, no 'beep' from the speaker installed). I finally fixed it buy replacing the CPU with the current Phenom II with bent pins- I used a small edge of a plastic container to straighten them and they slotted right in. The computer then ran straight for three days before my first restart issue.
When the computer came back online I bought the SSD, so it is brand new and I sure hope it isn't failing. However, due to the motherboard not having UEFI and... another issue I discovered, I couldn't install windows on this disc. Found a solution online that Windows 10 will not install on a SSD larger than ~300 GB. I could have tried drive partitions, but eventually I cloned the old drive and expanded it. The OS was only used for about 3 months total with that old drive, so it just seemed simpler anyways.
I also added more drives, one of which is showing SMART errors- bad sectors that are not spreading. This being part of the reason I had installed the OS on a PoS drive, but unless I'm incorrect, a HDD with a problem shouldn't be causing this unless it's the OS drive.
I am aware that mismatched RAM sticks aren't exactly recommended, however when I had computer running with the old CPU I never had this problem. I made sure to blow dust out from them to be sure it isn't over heating. I'm going to pull it apart soon and take out each stick of RAM, then reseat to be sure. Currently I am running memtest (before I post, 1.5 passes and no errors), but I don't know that RAM issues could cause a computer to shutdown without BSOD.
The GS800 is certainly overkill, and I'm hoping it isn't the dead one. I'm willing to test it with a multimeter- or a specialized tester if multimeters don't actually work that well- but I want to first have a sign that there is something wrong with it. The symptoms are right, however these restarts happen sometimes with only discord or a single chrome window open, not under load. I've had it happen during gaming, but with games I would consider lightweight- it has never rebooted during GTAV or DOOM (yet), just Eternal and some small indies. It has so many cords that I try to have placed out of the way, but I'm using most, if not all of the SATA power ports. Perhaps I should move the OS drive somewhere else, but all the drives are pretty much pulling the power wires taut.
Some other threads mentioned updating BIOS, and I looked and found that my current version is 1006, and ASUS's most recent was 1011- however 1011 came from 2012, and I was also told only to update BIOS if I'm sure I need to. Considering this issue never happened before, I do not know if I should bother or not.
The crash has not been consistent. I left my computer on for 16 hours yesterday (most of the time using it) and never had a crash. However today I've had 4 already. I leave it for a bit afterwards, weary if it is heat or anything, but HWMonitor doesn't show anything unusual- in heat, anyways. I'm confused as to what I should see for voltage and clock speed. My 6 cores all regularly run at ~3.7 GHz instead of 3.3GHz the processor says it runs at. I don't know at all what numbers I am to find in the voltages section.
I would appreciate help with this, I am used to computer crashing and trying to find info on the BSOD dump to solve it. I don't know what information can be gleaned from all the event logs, and I don't know if there was a way to see what the temperatures were at when the computer last crashed. After the memtest I will proceed to reseat unless I receive further guidance. And thanks!
Also, this forum absolutely insists that I tag this post with "Blue Screen", even though that's precisely what I don't want- oh, well.
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