Hello,
So the issue is for a few days now i've been having a problem with my internet connection that is whenever i play games(Lineage 2, Dota 2(those are the ones so far i've managed to "break" my connection with)) and i have something downloading with speeds over 5MB/s i get "No network acsses" and when i run the Windows troubleshoot it just resets the adapter by disabling and enabling it again and it fixes it and it gives me the message "Default gateway not available". My ISP bandwidth which i'm paying for is 94mbps download and 4.5-5mbps upload acoriding to speedtest.
The same thing happens on what seemed regular intervals at first if i'm not downloading anything just playing my game but soon after that it became random'ish sometimes 30min before crash sometimes 2hrs and 30 min you get the picture
.
Just to clarify all of this is happening only on my wired connection, my WiFi is perfectly fine all the time, and all of this started happening when i updated to Windows 10 Pro 1803 build and thinking it's a problem with windows i reverted to 1709 because i couldn't remember which version i had before that since normally i have my updates disabled and hadn't updated for over 1 year. Also i'm 95% possitive that before that i was running my Windows 7 drivers from Acer website but now with 1709 build it doesn't want to accept them.
I have a coax cable going in to a modem and the modem connected to a router and my PC connected to the router. I've tried all sorts of tinkering with the router but without any luck. I've also tried plugging directly to the modem, same thing.
***How To Ask For Help Regarding Your Connection***
This is the info i have from Windows Troubleshoot app:
Sorry for re posting this again but i can't find how to delete my old thread with outdated information on the problem.
The Solution is my last post because it doesn't let me pick my answer as solution
So the issue is for a few days now i've been having a problem with my internet connection that is whenever i play games(Lineage 2, Dota 2(those are the ones so far i've managed to "break" my connection with)) and i have something downloading with speeds over 5MB/s i get "No network acsses" and when i run the Windows troubleshoot it just resets the adapter by disabling and enabling it again and it fixes it and it gives me the message "Default gateway not available". My ISP bandwidth which i'm paying for is 94mbps download and 4.5-5mbps upload acoriding to speedtest.
The same thing happens on what seemed regular intervals at first if i'm not downloading anything just playing my game but soon after that it became random'ish sometimes 30min before crash sometimes 2hrs and 30 min you get the picture
.Just to clarify all of this is happening only on my wired connection, my WiFi is perfectly fine all the time, and all of this started happening when i updated to Windows 10 Pro 1803 build and thinking it's a problem with windows i reverted to 1709 because i couldn't remember which version i had before that since normally i have my updates disabled and hadn't updated for over 1 year. Also i'm 95% possitive that before that i was running my Windows 7 drivers from Acer website but now with 1709 build it doesn't want to accept them.
I have a coax cable going in to a modem and the modem connected to a router and my PC connected to the router. I've tried all sorts of tinkering with the router but without any luck. I've also tried plugging directly to the modem, same thing.
***How To Ask For Help Regarding Your Connection***
- Provide us with the make and model of your laptop: Acer Aspire V3-571G
- Provide us with the make and model of your router: TP-LINK Model No. TL-WR740N / TL-WR740ND
- Provide us with the make and model of your modem:Cisco EPC3208
- Provide us with the exact specifications of your PC (if applicable) including: CPU I73630QM, GPU Nvidia GT 640M, 8GB RAM, LAN: Broadcom NetLink (TM) Gigabit Ethernet(This is all the info it's giving me unfortunetly)
- Make and model of motherboard: I had tried to find it so i can find out exact model of my Broadcom adapter but i couldn't
- Make and model of power supply: The original charger my laptop came with.
- Make and model of USB or PCI Wifi adapter: Qualcomm Atheros AR5BWB222 Wireless Network Adapter
- Operating system and driver version: Windows 10 Pro N 1709 build.
- You will also need to post your ISP and connection type*. Used to be Blizoo then they became Mtel and now they got bought by A1
- You will also need to post the exact number of devices connected to your router (this includes tablets, smart phones, laptops, and desktop PCs) as some routers can only handle a specific number of devices at a time. 1Laptop, 1phone(at the time of posting this), When my roommate is here there are 2 phone 1 tablet 1laptop and sometimes a 2nd laptop.
***WIRED LAN CONNECTION ONLY***
If you are operating on a wired connection as opposed to wireless these items will also need to be provided:
- Make and model of switches and how many ports are on each switch: Not sure what's the question but my Laptop has 1 WLan port.
- How many PCs and laptops are connected to the network: 1
- Whether or not a NAS (Network Attached Storage) or regular server is connected to the network: I don't know what that even is.
- Whether or not a Wifi router is connected to the network and/or switch: Yes(the TP-Link)
- If you are using the internal LAN connection on your motherboard, a USB dongle, or external PCI card: Internal LAN port.
- Provide us with the make and model of your router: TP-LINK Model No. TL-WR740N / TL-WR740ND
- Provide us with the make and model of your modem:Cisco EPC3208
- Provide us with the exact specifications of your PC (if applicable) including: CPU I73630QM, GPU Nvidia GT 640M, 8GB RAM, LAN: Broadcom NetLink (TM) Gigabit Ethernet(This is all the info it's giving me unfortunetly)
- Make and model of motherboard: I had tried to find it so i can find out exact model of my Broadcom adapter but i couldn't
- Make and model of power supply: The original charger my laptop came with.
- Make and model of USB or PCI Wifi adapter: Qualcomm Atheros AR5BWB222 Wireless Network Adapter
- Operating system and driver version: Windows 10 Pro N 1709 build.
- You will also need to post your ISP and connection type*. Used to be Blizoo then they became Mtel and now they got bought by A1
- You will also need to post the exact number of devices connected to your router (this includes tablets, smart phones, laptops, and desktop PCs) as some routers can only handle a specific number of devices at a time. 1Laptop, 1phone(at the time of posting this), When my roommate is here there are 2 phone 1 tablet 1laptop and sometimes a 2nd laptop.
***WIRED LAN CONNECTION ONLY***
If you are operating on a wired connection as opposed to wireless these items will also need to be provided:
- Make and model of switches and how many ports are on each switch: Not sure what's the question but my Laptop has 1 WLan port.
- How many PCs and laptops are connected to the network: 1
- Whether or not a NAS (Network Attached Storage) or regular server is connected to the network: I don't know what that even is.
- Whether or not a Wifi router is connected to the network and/or switch: Yes(the TP-Link)
- If you are using the internal LAN connection on your motherboard, a USB dongle, or external PCI card: Internal LAN port.
This is the info i have from Windows Troubleshoot app:
Windows Network Diagnostics Publisher details
Issues found
The default gateway is not available.Fixed
Reset the "Ethernet" adapter. Completed
Investigate router or broadband modem issues. Not run
Issues found Detection details
The default gateway is not available. Fixed
The default gateway is a device that connects a local network or computer to the Internet. A broadband modem or router is usually the default gateway.
Reset the "Ethernet" adapter. Completed
This can sometimes resolve an intermittent problem.
Network Diagnostics Log
File Name: D6554C96-204B-4EAE-9BAC-A634E9C6EC79.Repair.1.etl
Investigate router or broadband modem issues. Not run
If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device on or plug it back into the power outlet. To restart a router or modem that has a built-in battery, press and quickly release the Reset button.
Detection details Expand
Diagnostics Information (Network Adapter)
Details about network adapter diagnosis:
Network adapter Ethernet driver information:
Description . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet
Manufacturer . . . . . . . . . : Broadcom
Provider . . . . . . . . . . . : Broadcom
Version . . . . . . . . . . . : 15.6.0.14
Inf File Name . . . . . . . . . : C:\Windows\INF\oem14.inf
Inf File Date . . . . . . . . . : Tuesday, April 15, 2014 3:20:48 AM
Section Name . . . . . . . . . : DEV_KEY8.NTamd64.6.1
Hardware ID . . . . . . . . . . : pci\ven_14e4&dev_16b5
Instance Status Flags . . . . . : 0x180200a
Device Manager Status Code . . : 0
IfType . . . . . . . . . . . . : 6
Physical Media Type . . . . . . : 14
Network Diagnostics Log
File Name: D6554C96-204B-4EAE-9BAC-A634E9C6EC79.Diagnose.0.etl
Other Networking Configuration and Logs
File Name: NetworkConfiguration.cab
Collection information
Computer Name: USER-A1
Windows Version: 10.0
Architecture: x64
Time: Thursday, June 28, 2018 8:42:32 PM
Publisher details Expand
Windows Network Diagnostics
Detects problems with network connectivity.
Package Version: 4.0
Publisher: Microsoft Windows
Issues found
The default gateway is not available.Fixed
Reset the "Ethernet" adapter. Completed
Investigate router or broadband modem issues. Not run
Issues found Detection details
The default gateway is not available. Fixed
The default gateway is a device that connects a local network or computer to the Internet. A broadband modem or router is usually the default gateway.
Reset the "Ethernet" adapter. Completed
This can sometimes resolve an intermittent problem.
Network Diagnostics Log
File Name: D6554C96-204B-4EAE-9BAC-A634E9C6EC79.Repair.1.etl
Investigate router or broadband modem issues. Not run
If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device on or plug it back into the power outlet. To restart a router or modem that has a built-in battery, press and quickly release the Reset button.
Detection details Expand
Diagnostics Information (Network Adapter)
Details about network adapter diagnosis:
Network adapter Ethernet driver information:
Description . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet
Manufacturer . . . . . . . . . : Broadcom
Provider . . . . . . . . . . . : Broadcom
Version . . . . . . . . . . . : 15.6.0.14
Inf File Name . . . . . . . . . : C:\Windows\INF\oem14.inf
Inf File Date . . . . . . . . . : Tuesday, April 15, 2014 3:20:48 AM
Section Name . . . . . . . . . : DEV_KEY8.NTamd64.6.1
Hardware ID . . . . . . . . . . : pci\ven_14e4&dev_16b5
Instance Status Flags . . . . . : 0x180200a
Device Manager Status Code . . : 0
IfType . . . . . . . . . . . . : 6
Physical Media Type . . . . . . : 14
Network Diagnostics Log
File Name: D6554C96-204B-4EAE-9BAC-A634E9C6EC79.Diagnose.0.etl
Other Networking Configuration and Logs
File Name: NetworkConfiguration.cab
Collection information
Computer Name: USER-A1
Windows Version: 10.0
Architecture: x64
Time: Thursday, June 28, 2018 8:42:32 PM
Publisher details Expand
Windows Network Diagnostics
Detects problems with network connectivity.
Package Version: 4.0
Publisher: Microsoft Windows
Sorry for re posting this again but i can't find how to delete my old thread with outdated information on the problem.
The Solution is my last post because it doesn't let me pick my answer as solution
) So the fix was:
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