Gamdias Hermes M3 basically dead after firmware update

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Jul 3, 2018
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oops I posted this in the wrong forum lol

So I just got Hermes M3 in the mail, and it worked perfectly after plugging it in. But I installed the Hera program and it told me to update the keyboards firmware, so I did, but the install crashed halfway through and now the keyboard just does not work. Ive tried every port, and even 2 different computers. What can I do to fix this? Or do I have to send it back? :(
 
Nov 8, 2018
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Any luck on this query? I had the exact same problem with my new HERMES M3.
 
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