Random shutdown while gaming ONLY

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cyphacipher

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Feb 12, 2013
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My pc will randomly power off while gaming ONLY. At first i thought it was a power supply issue, but I changed the power supply 3 times. I had a Corsair CX500, Ultra 650, and EVGA 600. Same issue. I changed the graphics card from a 1050ti, to a new 1050ti and a Radeon 5850. I RMA'd the motherboard since i thought that may be the issue. I memtest the ram with memtest and microsoft memory diagnostics, no issue. I ran Furmark, prime95 and aida64. No issues. As of this typing I"m running Memtest and Furmark at the same time to simulate full load and tax the power supply. No issue. The system is water cooled and now at full load its only 58 degrees. BUT, if i run Heaven benchmark, it will shut off withing 1 min. Firestrike, same thing. If i play any new game such as Nier, Wolfenstein the New Order, etc it will shut off at a random time (usually under 5 min). It seems the only time it shuts off (just goes dead), is when running Directx games. Furmark is opengl and it runs perfectly fine for hours on end. The ONLY game it can run and not crash is FFXI, and that game runs on like Directx 8.

System specs: Ryzen 1700 (non oc)
16gb Geil DDR4 2400mhz
128gb M2 drive
PNY 1050ti 4gb (changed 3x)
Asrock B350 mini itx board (changed 2x)
Corsair CX550M (changed 3x)
 
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Shektron

Shektron

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May 31, 2017
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Try reinstalling the GPU drivers if you haven't tried that already, but I think this might be a hardware issue, maybe the CPU.

Also, can you make another video and make sure the GPU usage, temps etc are visible? In the video above there's some sort of reflection that makes the GPU stats not visible.
 
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cyphacipher

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Here's a video of it running prime95 and Furmark (with 4x msaa) on at the same time. That test is STILL running as I type this. No issues at all. Next i will show a video of heaven benchmark running.

[video="https://www.youtube.com/watch?v=bFPriGwReQg"][/video]
 
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cyphacipher

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GeIL AMD Edition EVO X 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 2400 (PC4 19200) Dual Channel Kit Model GAEXY416GB2400C16DC
This is copied directly from Newegg.com where I bought the memory.
In bios it says "XMP 2.0 Profile 1: DDR4-2400 16-16-16-36 1.20v"
Load XMP Setting : AUTO

On First page of bios (Summary) it says
Total Memory 16384MB
Dual Channel Memory Mode
DDR4_A1 : 8192MB (DDR4-2133)
DDR4_B1 : 8192MB (DDR4-2133)

Website link : http://www.geil.com.tw/products/show/id/562
 
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cyphacipher

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Here's the Heaven Benchmark running DX11. Barely makes it 2 full minutes before the crash. I'll run it again in a lower DX mode to show how it fails then too.
EDIT: DX9 Heaven completed the full benchmark, but DX11 won't under any circumstances.

[video="https://www.youtube.com/watch?v=f96VMnOVQTo"][/video]
 
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cyphacipher

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Bought a new motherboard, Gigabyte AB350M-DS3H. No issues after I changed it. I think the Asrock board I was using didn't like the memory modules. Was cheaper to buy a new board than get new memory. I'll just build a 2700X system with good memory using the asrock board.
 
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