Computer shuts off at ramdom

Toggle sidebar Toggle sidebar
Sort by date Sort by votes
K

kisuke1870

Prominent
Jul 8, 2018
12
0
510
cpu AMD A10-5800k
Motherboard Asrock FM2A85X Extreme6
Memory 8gb ddr3 Ballistix Tactical Crucial
Graphics Visiontek r9 280X
power supply SeaSonic G Series SSR-550RM 550W 80 plus gold
main drive is a pny 120gb ssd
and two storage drive hdd
operation system windows 10 64 bit


 
Upvote 0 Downvote
K

kisuke1870

Prominent
Jul 8, 2018
12
0
510
I did a system reset and my computer still did the same thing so I went into safe mode and everything worked fine even did a stress test on my gpu up to 98% and ran fine went out of safe mode used amd removal tool to wipe my drivers reinstalled the latest ones from amd and started shutting off again and screen messing up so guess it is a software issue then?
 
Upvote 0 Downvote
B

bichn

Reputable
May 29, 2015
105
0
4,710
i would try backing up your files and then trying a system restore or even reinstalling window or its your power supply most random shut offs that i have come across its one of those 2 things because if it was CPU or GPU it will give you a blue screen and it is possible that it is your motherboard but i haven't seen that before
 
Upvote 0 Downvote
K

kisuke1870

Prominent
Jul 8, 2018
12
0
510
It has to be the amd drivers I just installed them for the r9 280X graphics card and within minutes my computer shuts off again and tries to reboot I have to go in safe mode and remove the drivers and computer works fine I reinstall the drivers for my card crashes again.
 
Upvote 0 Downvote
rocktalkrock

rocktalkrock

Judicious
Jul 4, 2017
6,077
280
36,640

Where are you getting the drivers for your graphics card, VisionTek or AMD? The VisionTek support page for your R9 280X only provides drivers for Windows 8/7/Vista, not Windows 10. Your motherboard also does not support Windows 10, it only supports up to Windows 8.1.

 
Upvote 0 Downvote
K

kisuke1870

Prominent
Jul 8, 2018
12
0
510


 
Upvote 0 Downvote
K

kisuke1870

Prominent
Jul 8, 2018
12
0
510
I'm getting the drivers from amd website for windows 10 but it is definitely a driver problem I think it is this https://appuals.com/video_tdr_failure-atikmpag-sys-windows-8-110/
 
Upvote 0 Downvote
rocktalkrock

rocktalkrock

Judicious
Jul 4, 2017
6,077
280
36,640

About a month ago is around the time Microsoft released the fifth major update to Windows 10, so that could be why your problems started.
 
Upvote 0 Downvote
K

kisuke1870

Prominent
Jul 8, 2018
12
0
510
I already tried that restored my pc to windows 8 with my old restore disc and and same thing happens but my graphics card and computer will run fine in safe mode really getting mad now lol.
 
Upvote 0 Downvote
rocktalkrock

rocktalkrock

Judicious
Jul 4, 2017
6,077
280
36,640

Running your graphics card in safe mode uses very basic video drivers, probably what Windows calls "Standard VGA Graphics Adapter", not the AMD drivers you would normally use.
 
Upvote 0 Downvote
K

kisuke1870

Prominent
Jul 8, 2018
12
0
510
Ok so I decided to disconnect the cables from my graphics card and took it out of my computer to see if it had any bad spots on it nothing blew it out with a can of duster it was only slightly dusty reseated it in the pci express slot reconnected the cables and now my computer works fine updated the amd drivers ran a stress test on it no problems guess it someone came lose in the pce slot maybe?.
 
Upvote 1 Downvote
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom