WiFi adapter recognized and detected but unable to detect WiFi

freedomzzz

Honorable
Aug 25, 2013
27
0
10,530
Greetings. I believe many know about the complains when it comes to the Windows 10 Fall Creators Update, one of them being the WiFi issues.

My laptop was bought on January 2017 and it already had Windows 10 Home built in, so this means it was not upgraded from Windows 7. After the Fall Creators update, what I faced was:

- my wireless network adapter can be detected in Device Manager with its full name displayed, but in the taskbar, it did not even show the WiFi logo but rather the ethernet logo with a red cross.
- Start menu and Action Center (the panel on the right by default) would not even launch.
- Pressing Airplane mode using the shortcut key on my laptop would not give any response.
- My Avast! would have all its shields down, and I can't enable them no matter what I do.
- Even shutting down or restarting properly was a problem.

Back then, it was fixed with disabling Windows from shutting it down to save power under the Power Management tab in the Properties of the wireless network adapter. Everything was fixed.

Recently, 2018-07 update on Windows (KB4338819) caused this problem to surface once more. This time, besides start menu and action center functioning properly, everything else had the same issue like Fall Creators update. This time what I did:

- Disabling wireless network adapter in Device Manager (caused DM to hang and I force close it and relaunch DM to ensure adapter was disabled)
- Attempted restart (stuck on restart screen for 30 minutes, so I forcefully shut it down and open it again)
- Enable adapter in DM and it worked (can shutdown/restart properly, avast works normal, WiFi normal, airplane mode normal)
- Checked Power Management of adapter properties and there was no changes (it remained unticked)
(I also did all of this besides the last one for the Fall update, but it did not solve the issue, and I believe this time it would not properly solve the issue as well, meaning it probably will repeat again in the near future, will report again when it happens)

So what I found was that this time, there was eight WAN miniports when the WiFi worked whilst these eight WAN miniports were absent when the WiFi issue was present. When the WiFi was not working, "Microsoft wifi direct virtual adapter #3" was present, but when WiFi is working, this virtual adapter is absent. Are these WAN miniports and virtual adapter the culprit? If so, is there a solution to it?

Informations:
OS: Windows 10 Home 64-bit (yes it is genuine)
Wireless Adapter: Qualcomm Atheros QCA9377 Wireless Network Adapter
 
Solution
Hello freedomzzz

Can you please try rolling back the NIC driver to an earlier built? Sometime the most updated drivers cause trouble.

Likewise, if the Wi-Fi driver is not updated, updating it may help.

Cheers!!