Gigabyte Geforce GTX 1080ti Aorus Xtreme Edition Constant Crashing :(

dgeers17 · Jul 14, 2018

Alright so i just built a brand new computer and here first off are the specs and components of my computer.

--Z370 AORUS Ultra gaming 2.0 motherboard (updated to latest BIOS firmware after installation)

--Gigabyte Geforce GTX 1080Ti 11g Xtreme Edition (copper back plate) ((updated to nvidias newest firmware)

--2X Viper 3200mhz DDR4 8gig RAM sticks

--CX850M Corsair Powersupply

--Intel i7 8700 LG1151 chipset

--Samsung U28E590 UHD 4K monitor

all these components are absolutely brand new handled with care upon installation and fired up first try no warm ups.

now the problem that i'm having is that every single time i load a game
-Fortnite
-GTA V
-Raft
-World of Warcraft
-Dead by daylight
-Bioshock
-MINECRAFT

hell ANY game it doesn't matter how graphically demanding they are they crash either

A. loading up the game from the title screen
or
B. upon entering the game and moving 2 feet forward or any direction.

i downloaded EVGA precision X-oc and MSI afterburner to look at my specs as things were happening.

now according to the manufacturer the BOOST clock of the card is suppose to reach 1748mhz and the stock clock is suppose to be at around 1620mhz or so Even when there is absolutely NOTHING going on on my computer except maybe the Internet browser up. my GPU clock sits at 1607mhz it doesn't drop to an idle position is constantly that high. Now i noticed upon entering the games i usually play the clock literally shot immediately past 2000MHz up to around 2085MHz and fluctuated back and forth between 1971-2080mhz.. that way past even the boost clock the card was rated at.. and shortly after that the game crashes..

i have managed to stop the crashing of the games by UNDERclocking my card -200mhz so it sits between the stock and boosted clock originally spec'd for the card.

i adjusted the fan curve to be aggressive so my temps sit at around 59-61 degrees C as this happens so the card isn't overheating by any means and thats with 7 -120mm Fans running in case.

now the problem is, i WANT to be able to overclock to high MHz and play games stable eventually when i push the liquid cooling and stuff but why is this happening to my card and there isnt a single overclock program turned on this is all STOCK? and i really dont want to underclock and undervolt my card just to be able to play.

zebarjadi.raouf · Jul 14, 2018

Hi, It seems the card is highly overclocked, by underclocking you won't lose any performance you could gain, you will just lessen the overclock, reaching the numbers you would have if you overclocked from start.

If you don't like it, make sure your GPU causes the crash in other systems too, if it does, request for RMA. They will change anything that doesn't work on stock.

If you can't or don't want to, make sure the power connectors are connected properly, max your power limit, if it crashes again, increase your voltage step by step till it's stable.

You could try flashing a custom bios to disable turbo, but that's advanced stuff

dgeers17 · Jul 14, 2018

i do have another system that i had tried placing this card in while i was talking on the phone with Gigabyte support.

750watt corsair PSU
intel i7 3770k chip
Gigabyte Geforce GTX 1080ti (the new card)
Asus Z77 motherboard.
18gigs of DDR3 random RAM

games still crashed on it.

but as i stated everything is fine if i underclock the card. so do you think getting a warranty replacement will fix the extreme stock overclocking and allow the card to operate normally? or is 1980+MHz normal for this card?

i mean its not like the high overclocked values are a bad thing, but i just hate to enter evga precision to fine tune things everytime i wanna play a game. i expected PNP (plug and play) with buttery smooth graphics.

zebarjadi.raouf · Jul 14, 2018

Yes, warranty replacement will fix it, as many don't have this issue. Now that I think about it, You could fix it yourself by flashing the newest bios: https://www.techpowerup.com/vgabios/?manufacturer=Gigabyte&model=GTX+1080+Ti
https://www.techpowerup.com/vgabios/193600/gigabyte-gtx1080ti-11264-170629
Flash your motherboard to the newest version too while you're at it. Make it a habit, it's a good thing to do every time you build a pc.

Guru3D: http://www.guru3d.com/articles_pages/gigabyte_aorus_gtx_1080_ti_xtreme_gaming_review,40.html
With everything maxed out, they could reach 2038. And the default boost is 1721. Your boost is reaching up to 2080, so the bios is faulty.

As for fine tuning, you could enable "overclocking at startup" so it applies your setting automatically every time. MSI AfterBurner has one, don't know about EVGA.

BTW, as long as you keep your temps below 80c and don't mess around too much with voltage, your card will probably reach 5+ years, So don't worry too much about keeping your card overclocked every day.

sebamarcos92 · Jan 4, 2019

para que baje de los 1607mhz en todo momento tenes que ir al panel de nvidia controlar la configuracion 3d - modo de control de energia y pone en adaptable

oliverjr73 · Jun 24, 2019

zebarjadi.raouf said:
Yes, warranty replacement will fix it, as many don't have this issue. Now that I think about it, You could fix it yourself by flashing the newest bios: https://www.techpowerup.com/vgabios/?manufacturer=Gigabyte&model=GTX+1080+Ti

Gigabyte GTX 1080 Ti VBIOS

11 GB GDDR5X, 1608 MHz GPU, 1404 MHz Memory

www.techpowerup.com

Flash your motherboard to the newest version too while you're at it. Make it a habit, it's a good thing to do every time you build a pc.

Guru3D: http://www.guru3d.com/articles_pages/gigabyte_aorus_gtx_1080_ti_xtreme_gaming_review,40.html
With everything maxed out, they could reach 2038. And the default boost is 1721. Your boost is reaching up to 2080, so the bios is faulty.

As for fine tuning, you could enable "overclocking at startup" so it applies your setting automatically every time. MSI AfterBurner has one, don't know about EVGA.

BTW, as long as you keep your temps below 80c and don't mess around too much with voltage, your card will probably reach 5+ years, So don't worry too much about keeping your card overclocked every day.

a -200mhz underclock is unaceptable. I hope you RMA'd it. I hope they actually did right by you...

I know this is an old thread, but I wanted to add something about Gigabyte "fixing it." They will not fix it. I have a Waterforce 1080 Ti xtreme edition that crashes unless I set a -40mhz overclock. It sits stable at 1963mhz when I do that with temps around 51c. If it did that normally without the underclock, I would be fine with that. The issue is that the card is boosting to a speed that It is not stable at, which is not okay. In my eyes, the card is broken. I spent 40 dollars to ship it across the country to Gigabyte for testing. They had it for about a month, then declared that nothing was wrong with the card and shipped it back. Began having the exact same problems immediately after reinstalling the card. I did a fresh install of windows and everything. I also tried flashing the bios that came out in 2018, but no luck. There is currently a beta bios on gigabyte's website, but you need c++ 2008 to install it. I'm not willing to risk that. I'll wait until they have an official release.

It is not okay for a video card (yet alone one as expensive as this one) to come out of the box broken. It is absolutely inexcusable for it not to be rectified.

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Gigabyte Geforce GTX 1080ti Aorus Xtreme Edition Constant Crashing :(

dgeers17

zebarjadi.raouf

zebarjadi.raouf

Commendable

dgeers17

zebarjadi.raouf

Commendable

sebamarcos92

oliverjr73

Distinguished

Gigabyte GTX 1080 Ti VBIOS

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