20Mbit internet but only 1Mbit on my PC

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nukt

Jul 17, 2018
2
0
10
I pay like 20€ a month for a 20Mbit connection, but the problem is that, looking at the network usage of my PC (wireless connection), I noticed that in the last days it does not receive more than 1/1.1 Mbit/s, literally ~113KByte/s max in download...
I tried:
1) changing radio channel for my connection
2) disconnecting everything except my PC
3) power on/off, switching my router's ADSL cable
4) checking if there was some weird background process with CMD "netstat -b"

My specs:
-Processor: Intel(R) Pentium(R) CPU G3240 @ 3.10GHz
-RAM: 8.0 GB DDR3
-Video Card: NVIDIA GeForce GTX 750 Ti
-Operating System: Microsoft Windows 10 (build 16299), 64-bit

Router: FRITZ!Box 3272 (up to 450Mbit/s)
Network Adapter: D-Link DWA-140 Wireless N USB Adapter (rev.D) (up to 300Mbit/s)
(all the drivers are updated)

But also a speed test both on my PC and on my phone gives me 7.5 Mbit/s in download what....

Also my phone downloads stuff at 600KBps/1MBps...

I don't know if something weird is happening with my PC, my ISP or both...
 
Solution
E


So that 9Mb/s is the most you are going to get. That's the speed your router and the exchange have "negotiated" as being optimal for your line.

Note that ADSL is usually sold as "up to" xMb/s - you'll never actually see those speeds unless you live next door to the exchange.

Check your splitter as Ralston18 said, but if that doesn't help, then it's your line and there's nothing you can do. Move your router away from any other electrical equipment (if possible) - your upload is suspiciously low which suggests (electrical) noise interference somewhere. I've never seen ADSL2 actually give less than...
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Ralston18

Ralston18

Titan
Moderator
Oct 11, 2014
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Reference 3) above in your post.

ADSL cable.

Very likely that you have a splitter (sometimes referred to as a filter) somewhere before the router.

ISP line comes in and goes to the splitter/filter which divides connectivity to the telephones and to the router.

You may need a new splitter or filter.

E.g.:

http://www.cnaweb.com/dsl-modem-splitter-filter.aspx?gclid=EAIaIQobChMIj6unjLem3AIVmoWzCh06oA7NEAQYASABEgIFU_D_BwE

And do be sure that you are not confusing data speeds (upload and download) with data volume/quantity (amount uploaded or downloaded).
 
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E

evil.penguin

Jul 17, 2018
3
0
20
First of all, check what speed you are getting at the router.

Log into your router through your web browser - according to the manual (here if you need it: https://en.avm.de/fileadmin/user_upload/EN/Manuals/FRITZ_Box/Manual_FRITZBox_3272.pdf) - the address you need is fritz.box - if you've never set the password, the chances are it's written on your router somewhere.

From there, you are looking for the connection statistics. These usually come up on the front page, but you may need to dig a bit. Here's an example of mine:

https://i.imgur.com/4Dizkb6.png

As you can see, my router is synced at 40Mb/s - which is expected. If yours doesn't say 20 then the problem is somewhere between your router and your ISP (I'd need to see the statistics to say definitely where the issue was) - assuming your cables and splitter are ok then it's probably your ISP. If it does say it's synced, then the problem is internal (ie your problem)
 
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nukt

Jul 17, 2018
2
0
10

Thanks I'll try that.


Well, "↓ 9,0 Mbit/s ↑ 637 kbit/s", not 20Mbit...

Also I notices that my router is starting to lose connection every 10/30 minutes
 
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E

evil.penguin

Jul 17, 2018
3
0
20


So that 9Mb/s is the most you are going to get. That's the speed your router and the exchange have "negotiated" as being optimal for your line.

Note that ADSL is usually sold as "up to" xMb/s - you'll never actually see those speeds unless you live next door to the exchange.

Check your splitter as Ralston18 said, but if that doesn't help, then it's your line and there's nothing you can do. Move your router away from any other electrical equipment (if possible) - your upload is suspiciously low which suggests (electrical) noise interference somewhere. I've never seen ADSL2 actually give less than 1Mb/s up and I've had lower dl speeds than yours.

If you want to post your attenuation and Noise margin (should be on the page you got the sync speed from) - that might point to where the problem is.

Regarding the drop outs - is this regularly, or only at certain times of the day/weather conditions?
 
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Solution
jsmithepa

jsmithepa

Polypheme
Jun 14, 2014
13,096
263
60,840
Bottom line is, I don't think I can live with 9 mbit these days. Your DSL last-mile wires maybe old and there is nothing u can do about it until your local telco rewires. I'd suggest go Cable, no matter how much u hate them.

The splitter... if you don't use landline, can simply direct hook up without splitter.
 
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