Monitor goes black randomly

christophergeo

Honorable
Jun 1, 2014
48
0
10,530
Hello,

Since i built the below PC im facing this issue: Screen goes black randomly once or twice a day while the pc is still on and in the background i can hear sound.The PC is still running while this happens and i have to unplug and replug the DVI cable from the Motherboards DVI output and screen comes back again.Monitor is powered on while this happens.Also its not my monitors fault for sure cause ive already tested two different monitors.This happens i think mostly when im gaming.

Specs:
M/B: Asrock AB350m Pro4 (4.70 BIOS)
CPU: AMD Ryzen 3 2200g O/C @ 3.7 Ghz 1.25 V
Cooler: Stock
RAM: HyperX Predator 16GB (2x8GB) @ 2934Mhz
GPU: Vega 8 O/C @ 1500Mhz Core Freq.
SSD: OCZ Trion 150 120GB
OS: Windows 10 x64 1803 Build 17134.112
SoC Voltage 1.2 V

CPU and GPU temperatures never exceed ~65 Celcius under load.
 
Solution
Hi, Your monitor going black means your iGPU is resetting and that means it's unstable. Decrease your integrated GPU clock or increase its voltage. Clean your cable and motherboard ports as well.

Also, stress test with prime95 or AIDA64 to make sure your CPU is stable too.

zebarjadi.raouf

Commendable
Jul 10, 2018
862
2
1,310
Hi, Your monitor going black means your iGPU is resetting and that means it's unstable. Decrease your integrated GPU clock or increase its voltage. Clean your cable and motherboard ports as well.

Also, stress test with prime95 or AIDA64 to make sure your CPU is stable too.
 
Solution

rajuplays

Prominent
Nov 11, 2018
39
1
535


hello i have same APU 2200g, ram is 1 slot 8gb crosair i did oc to it 3000mhz using xpm profile, i also face this problem but in my case it happens in 2-4 days once screen goes blank and motitor is running and cpu too my gpu and cpu are not oc. what should i do to solve the problem?