- Jul 24, 2018
- 4
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Hello everyone,
Several weeks ago, my MSI R9 390 broke down and it got replaced with a refurbished R9 390. Ever since I installed this new GPU, I have been experiencing black screen crashes while web browsing or using VLC. The weird thing is; I can play games or run benchmarks for hours without any problem.
I've checked the temps and voltages, but those are all fine.
When I remove the GPU and use the integrated graphics, the problem is gone. I removed all AMD drivers, and installed new ones. I even tried using older drivers, but the problem persisted. HDD's, SSD's and RAM are fine too.
Specs:
i5 6500
Gigabyte GA-B150-HD3P
MSI Radeon R9 390 8GB Gaming
WD Blue WD10EZEX, 1TB
Seagate Barracuda, 2TB
Samsung 850 EVO 250GB
Samsung 960 EVO 250GB
Crucial CT2K4G4DFS8213 (2x)
Corsair RM550x
Does anyone have any idea what could be the cause of these crashes? GPU seems the most logical, but it seems weird that it can run games and benchmarks completely fine. And I can't really imagine that MSI replaces a defective GPU with another broken one.
Thanks a lot for taking the time to read. Can anyone help?
Several weeks ago, my MSI R9 390 broke down and it got replaced with a refurbished R9 390. Ever since I installed this new GPU, I have been experiencing black screen crashes while web browsing or using VLC. The weird thing is; I can play games or run benchmarks for hours without any problem.
I've checked the temps and voltages, but those are all fine.
When I remove the GPU and use the integrated graphics, the problem is gone. I removed all AMD drivers, and installed new ones. I even tried using older drivers, but the problem persisted. HDD's, SSD's and RAM are fine too.
Specs:
i5 6500
Gigabyte GA-B150-HD3P
MSI Radeon R9 390 8GB Gaming
WD Blue WD10EZEX, 1TB
Seagate Barracuda, 2TB
Samsung 850 EVO 250GB
Samsung 960 EVO 250GB
Crucial CT2K4G4DFS8213 (2x)
Corsair RM550x
Does anyone have any idea what could be the cause of these crashes? GPU seems the most logical, but it seems weird that it can run games and benchmarks completely fine. And I can't really imagine that MSI replaces a defective GPU with another broken one.
Thanks a lot for taking the time to read. Can anyone help?
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