My passport hdd

Jun 22, 2018
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I have wd my passport external hdd when i copy file does not give me fixed speed about 3 sec give me 0 kb/s
After that give me 20 mb/s after that give me 0 kb/s
How can i fix it
Sorry for my english
 
Solution
Hi, since the basic troubleshoot did not work, you can verify the logical part of the drive by testing it with the diagnostic software of the manufacturer.