- Aug 1, 2018
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Hello, i am having troubles with my MSI H97I AC Motherboard. I bought a PC with this motherboard like 2 weeks ago, so i installed Windows 10 and get it to work... Until now.
The thing is that i was having some issues with my rear Audio ports, i tried to install the Realtek Audio drivers, and at least it worked for the front audio port of my Cooler Master 130 case, but i was still having issues withmy rear audio ports (It was like disconnecting and connecting frequently). So i tried update the drivers, update Windows 10 which also i had troubles with because i was getting some strange error from Windows Update, but i managed to fix that... At the end (Today) i concluded that it was a hardware issue, but i saw that i could update my bios. So i thought why i don't give it a change? So i tried...
I downloaded the last bios version for my exact same motherboard model (http://download.msi.com/bos_exe/mb/7851v59.zip) MSI H97I AC
After that, i extracted it inside a external hard drive (I did not thought it was wrong) i even connected it with a usb hub in the front panel, now i that i think about it i see that maybe that could be part of the reason...
I used M-Flash to flash it, it detected my Bios file in my Hard Drive so i thought: Oh, it detected it so i guess it will work.
I didn't realize in the danger i was, after it finished it was like: Success!.
And then it rebooted but it was stuck in a black screen.
And now i don't know what to do, i tried to clear CMOS removing the battery, using a screwdriver to touch both pins, pressed the button for 5 seconds that says "Clear CMOS".
I followed the instructions in this link: https://service.msicomputer.com/msi_user/support/techfaqdetail.aspx?formid=3046 ... It says "You should eventually get into the BIOS with limited options". But i don't get any BIOS.
I literally just see a black screen and doesn't seem something with the video output because i changed from my video card to the integrated graphics, also when i get stuck in the black screen, i try to turn it off but doesn't turn off instantly (I have to press the power button for 5 seconds).
Also all the Fans run, but the keyboard and mouse doesn't look like alive. And If try to put my video card again (Asus RX 570) The light from the GPU is blue, i don't know if that means something. Usually when i start it is red and lights for a second.
I don't know what to do, at this point i feel really bad.
Sorry for my English.
The thing is that i was having some issues with my rear Audio ports, i tried to install the Realtek Audio drivers, and at least it worked for the front audio port of my Cooler Master 130 case, but i was still having issues withmy rear audio ports (It was like disconnecting and connecting frequently). So i tried update the drivers, update Windows 10 which also i had troubles with because i was getting some strange error from Windows Update, but i managed to fix that... At the end (Today) i concluded that it was a hardware issue, but i saw that i could update my bios. So i thought why i don't give it a change? So i tried...
I downloaded the last bios version for my exact same motherboard model (http://download.msi.com/bos_exe/mb/7851v59.zip) MSI H97I AC
After that, i extracted it inside a external hard drive (I did not thought it was wrong) i even connected it with a usb hub in the front panel, now i that i think about it i see that maybe that could be part of the reason...
I used M-Flash to flash it, it detected my Bios file in my Hard Drive so i thought: Oh, it detected it so i guess it will work.
I didn't realize in the danger i was, after it finished it was like: Success!.
And then it rebooted but it was stuck in a black screen.
And now i don't know what to do, i tried to clear CMOS removing the battery, using a screwdriver to touch both pins, pressed the button for 5 seconds that says "Clear CMOS".
I followed the instructions in this link: https://service.msicomputer.com/msi_user/support/techfaqdetail.aspx?formid=3046 ... It says "You should eventually get into the BIOS with limited options". But i don't get any BIOS.
I literally just see a black screen and doesn't seem something with the video output because i changed from my video card to the integrated graphics, also when i get stuck in the black screen, i try to turn it off but doesn't turn off instantly (I have to press the power button for 5 seconds).
Also all the Fans run, but the keyboard and mouse doesn't look like alive. And If try to put my video card again (Asus RX 570) The light from the GPU is blue, i don't know if that means something. Usually when i start it is red and lights for a second.
I don't know what to do, at this point i feel really bad.
Sorry for my English.
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