I just got a BSOD, what's the cause?

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ProperlyPsychotic

ProperlyPsychotic

Commendable
Nov 12, 2016
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I use windows 10 and I got a BSOD on one monitor randomly, and it made a loud buzzing noise, the other monitor was frozen, but it was just on obs and my programs, not the bsod. I found this in event viewer:

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b (0x00000000c0000005, 0xfffff80152c85b10, 0xffff81030534dee0, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 8f8c1b4f-4e56-44fc-b4bc-cd9b235cb998. This occured a few minutes after I plug an old webcam into my PC I rarely use. I had also installed a new graphic driver from geforce experience about 2 hours prior.

EDIT: I dont remember the error code
 
Solution
J
it is a memory management bugcheck caused by a bad address being passed to a kernel routine
error code was 0x00000000c0000005

when you plug in the old web cam, windows detects the hardware and tried to download the driver for you. Problem is some of those old drivers that OEMs gave to windows had bugs and you really need to go to the vendors website and get the fixed version or the driver will continue to corrupt memory.
if you unplug the device the driver only gets hidden and will still be corrupting packets until you remove the driver or update it.

very common problem with old Logitech webcams and windows 7
windows 10 control panel lets you show hidden devices and remove the driver. windows 7 you have to use the pnputil.exe...
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J

johnbl

Polypheme
Nov 4, 2012
10,072
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it is a memory management bugcheck caused by a bad address being passed to a kernel routine
error code was 0x00000000c0000005

when you plug in the old web cam, windows detects the hardware and tried to download the driver for you. Problem is some of those old drivers that OEMs gave to windows had bugs and you really need to go to the vendors website and get the fixed version or the driver will continue to corrupt memory.
if you unplug the device the driver only gets hidden and will still be corrupting packets until you remove the driver or update it.

very common problem with old Logitech webcams and windows 7
windows 10 control panel lets you show hidden devices and remove the driver. windows 7 you have to use the pnputil.exe
google "how to remove drivers from the driver store using pnputil.exe"

updating the driver should also fix the problem if the updated driver is newer than about april of 2012 if the device is plugged into usb 2.x
or april 2013 if it is plugged into a usb 3.x port. (assuming you bios is updated and newer than april 2013)

after installing new hardware be sure to go into bios and toggle any setting and save, it will force a rescan of the hardware and rebuild the database of setting it sends to windows.
 
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