I built my new gaming pc but my games just freeze and crash on me

Toggle sidebar Toggle sidebar
O

o.perez6916

Aug 4, 2018
9
0
10
I recently build my new gaming pc but I can't even play my games at all because my pc keeps crashing on me all the time, and I don't even know what the cause might be and I even googled and can't find the answer.

Pc Specs

Intel Core I7-8700k 6 cores up to 4.7GHz
Nzxt Kraken X62 cooling system
Corsair Vengeance LPX 16GB (2x8GB)
EVGA 650 GQ 80+ Gold
Adata 128GB
Seagate 2TB
EVGA GTX 1080 TI Sc2 Gaming
Asus Rog Strix Z370-F Gaming LGA1151 DDR4
 
Sort by date Sort by votes
Marcuss_95

Marcuss_95

Reputable
Feb 19, 2016
76
0
4,660
Is the drivers for your graphics card installed?
Are both cards gets enough power to function?
Are both cards supported to work together
Try using one card, if both card works then use only one
 
Upvote 0 Downvote
giovanni86

giovanni86

Distinguished
May 10, 2007
466
0
18,790
Does your PC boot into windows fine, is it only when you play games that it crashes? Do what marcus said, make sure you have the graphics driver installed. I would do a clean wipe of the drivers with DDU and then install a fresh new ones from nvidia. If it still crashes try the one that came with the GPU. I once had a bad gpu that would only accept the drivers from the CD but not the one from nvidia, which indicated to me it was a bad GPU. IF your rig boots up fine and you can browse its definitely seems like a driver issue.
 
Upvote 0 Downvote
Martell1977

Martell1977

Splendid
Oct 26, 2010
3,846
3
24,960
Double check the GPU's power connections and that you are using the PCIe connectors from the PSU. It could be a loose connection and when the GPU tried to draw power from the PSU it's not getting it. Just getting into Windows, the GPU is likely only taking what it needs from the PCIe slot, but firing up a game dramatically increases the power draw.
 
Upvote 0 Downvote
O

o.perez6916

Aug 4, 2018
9
0
10
I ran a few test on my pc to test it out and yes my windows boots fine, it boots like in 3 seconds I ran IntelBurnTest and Prime95 and they ran all fine and even Heaven Benchmark,
Unigine Heaven Benchmark 4.0
FPS:
92.0
Score:
2316
Min FPS:
9.0
Max FPS:
200.3
System
Platform:
Windows NT 6.2 (build 9200) 64bit
CPU model:
Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz (3695MHz) x6
GPU model:
NVIDIA GeForce GTX 1080 Ti 24.21.13.9882 (4095MB) x1
Settings
Render:
Direct3D11
Mode:
2560x1440 8xAA fullscreen
Preset
Custom
Quality
Ultra
Tessellation:
Extreme
Powered by UNIGINE Engine
 
Upvote 0 Downvote
Martell1977

Martell1977

Splendid
Oct 26, 2010
3,846
3
24,960


Ok, then as mentioned before, it's likely a driver issue. Use DDU to do a clean install of the latest driver.
 
Upvote 0 Downvote
O

o.perez6916

Aug 4, 2018
9
0
10
I used DDU and did a clean install of the latest driver and nothing has changed still having the same problem and I also made sure that all my cables were connected right and that nothing is lose
 
Upvote 0 Downvote
Martell1977

Martell1977

Splendid
Oct 26, 2010
3,846
3
24,960


My next thought would be to run Memtest and/or make sure the BIOS is up to date.
 
Upvote 0 Downvote
W

weavejenn01

Aug 6, 2018
1
0
10
I have recently built a new system:
Computer: ASUS All Series
CPU: Intel Core i5-4670K
Motherboard: ASUS Q87M-E
BIOS: 1602, 04/27/2016
Chipset: Intel Q87 (Lynx Point)
Memory: - 4096 MB PC12800 DDR3 SDRAM - Patriot Memory (PDP Systems) 1600 CL9 Series
- 4096 MB PC12800 DDR3 SDRAM - Patriot Memory (PDP Systems) 1600 CL9 Series
Graphics: Nvidia GeForce GTX 1050 TI
Intel Haswell-DT GT2 - Integrated Graphics Controller [AsusTek] / Intel HD Graphics 4600, 1024 MB (disabled)
Windows 7 *tried both 64 and 32 bit versions with same issues

I was having a similar issue (d3dx9.dll and "game".exe violation errors) and I spent the last few weeks troubleshooting. I think I may have found the solution. After running all diagnostic programs and doing some benchmarking, temp checking, etc, today I found the Direct X SDK. I installed it and rebooted my computer.

So far my games have been working (some I have to use the medium option for the graphics settings) but it is working much better.

After so much frustration, I hope this little tidbit may be helpful to anyone who is experiencing similar issues with their new builds.

Good luck and enjoy!
 
Upvote 0 Downvote
O

o.perez6916

Aug 4, 2018
9
0
10
I tried installing Direct X SDK and it just say's installation failed at the end, and I even install visual c++ just in case and nothing my games keep freezing up and crashing on me but my computer keeps running fine like when my game freezes and can windows and all that but can't get out of the game or alt and f4 or just have to wait until it crashes fully so I can continue using my pc
 
Upvote 0 Downvote
O

o.perez6916

Aug 4, 2018
9
0
10
I just also tired using DDU and removing Geforce Experience and using my CD drivers to see if my games wouldn't freeze if it was a driver issue but no I still freeze on my games
 
Upvote 0 Downvote
O

o.perez6916

Aug 4, 2018
9
0
10
So it turns out it was the GPU that came with factory defect so I sent it in for warranty and they gave me a brand new one so best bet is to try a different gpu and if the problem doesn't happen then its something wrong with your gpu
 
Upvote 0 Downvote
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom